Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful”

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Posted 4 years ago

“Lovely charm.But customer service is not good.I waited over 10 days for delivery., its states 48hrs inline.Could not get any response from customer service, by either telephone or email.Will not be using them again sorry!!!”

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Posted 4 years ago

“I have not received this order yet”

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Posted 4 years ago

“All items came on time and are perfect thank you”

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Posted 4 years ago

“After purchasing a charm, found out my wife already had it, so asked Joshua James if I could exchange for a more expensive charm, and pay the difference. 4 customer queries later i finally got a reply 23rd Dec asking what my packaging was, even though it was signed for at Joshua James 18th Dec. Can't ring them because of a stupid automated service so customer service on this occasion is very very poor. Let's hope now Xmas is over they might get round to sorting mt wife's belated Xmas charm out. So to sum up they have taken my money, got their charm back and not replaced it yet or even had the courtesy to call me. Poor poor service guys and yes everyone was busy I know that.”

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Posted 4 years ago

“Lots of choice at very reasonable prices. Will certainly shop again”

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Posted 4 years ago

“Outstanding!!”

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Posted 4 years ago

“Fab always delivered on time and great engraving on nomination charms”

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Posted 4 years ago

“We saw a Nomination collection while in the Isle of Man a few years ago. This was a set aimed at men for the TT and Classic bike racing l bought one for my husband from Joshua James and started collecting. Joshua Hames are great. I've received good offers and never had any problems with my purchases or delivery. Many thanks.”

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Posted 4 years ago

“Very good happy with my order”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“What a scam! Guaranteed delivery before Christmas but until today I have not receive my order! They are not even replying to my emails now!”

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Posted 4 years ago

“Bought a two nomination charms. Easy to order. Free postage. Fast delivery. Charms are lovely. Would definitely order again.”

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Posted 4 years ago

“Absolutely gorgeous”

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Posted 4 years ago

“Great and always helpful thank u”

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Posted 4 years ago

“Very speedy and efficient. Attention to detail to make my gift special”

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Posted 4 years ago

“Wonderful choice of charms for gifts. Authentic and stamped. Came with some Thomas Sabo packaging but would have liked the proper presentation box, even if it cost more in postage. Fast delivery.”

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Posted 4 years ago

“The Cross Pen was at a very good price. It was however a bit too heavy for me, so I returned it and received the refund promptly”

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Posted 4 years ago

“Very happy with my purchase of personalised items”

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Posted 4 years ago

“Poor customer service, I tried to contact them about a product that hasn't arrived and I'm still waiting after 2 weeks”

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Posted 4 years ago

Joshua James is rated 4.7 based on 21,739 reviews