Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a birthstone necklace with free engraving option which I took up, as a birthday gift for a friend. She loves it. I will certainly order from Joshua James again, easy ordering and payment online, speedy delivery and excellent quality jewelry that arrived in a gift box for no extra charge.”

Helpful Report

Posted 1 year ago

Thank you Jo, for your 5 star rating of Joshua James! I'm glad that you liked the birthstone necklace as a gift for your friend and that you will be a returning customer! We really appreciate those who come back to us and are so glad you are one of those customers. Thank you for the kind words and for being such a loyal customer! Kind regards, The JJ team x

Posted 1 year ago

“We had grt service from yourselves, ordered online and had our bracelet gift wrapped and delivered to your Hessle shop. It arrived earlier than expected and beautifully gift wrapped and in a very nice bag. We cannot comment on the bracelet for our grandson as his birthday is not till June, but I have had several thing from you in past and have always been very happy with both the item and the lovely friendly service, will definitely use again”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of Joshua James, Peter! We are so glad that you had a great service experience with us. We really appreciate your kind words about our Hessle shop and the product that you bought. We love to hear that our products are being gifted and we look forward to hearing how your grandson's birthday goes in June! As you've experienced before, we always aim to provide great service and wonderful products. We hope to see you again soon! Kind regards, The JJ team x

Posted 1 year ago

“Lovely item all as described and arrived as promised. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much, Jean, for your 5 star rating of Joshua James! We are so glad that the item you received was lovely, as described, and arrived as promised. We also appreciate your loyalty as a repeat customer - we hope you'll shop with us again soon! Kind regards, The JJ team x

Posted 1 year ago

“Great product and quick delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating for Joshua James, Daniel! We are thrilled to learn that you had a great experience with our product and quick delivery. We really appreciate you as a returning customer and look forward to working with you again soon! Kind regards, The JJ team x

Posted 1 year ago

“Was a lovely Bracelet but deceiving , looked bigger on the picture. Disappointing as it was a present.”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback, Susan! We really appreciate hearing how satisfied you are with Joshua James. We strive to provide great customer service and it's wonderful to know that we're fulfilling that commitment. If you ever need help with anything, feel free to reach out to us. Thanks again for your kind words! Kind regards, The JJ team x

Posted 1 year ago

“Easy ordering and quick service.reliable.loved the charm of a guitar for my husband.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of Joshua James! We are thrilled to hear that you had an easy ordering process, quick service, and found us reliable. We are especially pleased to hear that your husband loved the charm of the guitar you gifted him. We are grateful to have you as a repeating customer, and look forward to more positive experiences with you in the future! Kind regards, The JJ team x

Posted 1 year ago

“Beautiful and exactly how it looked online”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Nicola! It's wonderful to hear that the Joshua James piece was Beautiful and exactly how it looked online! We truly appreciate your loyalty in returning as a customer. Kind regards, The JJ team x

Posted 1 year ago

“Straight forward ordering on line and prompt delivery, thanks”

Helpful Report

Posted 1 year ago

Thank you for giving Joshua James a 5-star rating, Vic! We really appreciate your feedback. We are glad that you found ordering online to be straight forward and that our delivery was prompt. Thank you! Kind regards, The JJ team x

Posted 1 year ago

“Purchased another Nomination charm - the Eiffel Tower - love creating the bracelets with meaning for our granddaughters. As usual, Joshua James jewellery were efficient and speedy with dispatch and delivery. Always look there first to find the right charm.”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5 star rating, we really appreciate it! It's wonderful to hear that you found the right charm with us and that you had a positive experience. We're really pleased that you love creating meaningful bracelets with our Nomination charms for your granddaughters. Thank you also for being a loyal and repeating customer - we really appreciate it. Kind regards, The JJ team x

Posted 1 year ago

“Easy to order, arrived quickly and in excellent condition.”

Helpful Report

Posted 1 year ago

Thank you Cheryl for the wonderful review and your 5-star rating of Joshua James! We are so pleased that you had an easy ordering experience and that your delivery was quick and arrived in perfect condition. We appreciate that you keep coming back to us as a customer and we look forward to helping you more in the future. Kind regards, The JJ team x

Posted 1 year ago

“Quality, elegance and significance were all sought in the choice of earrings gifted for a special birthday. As ever, Joshua James delivered all three without hesitation. Both purchaser and recipient were delighted with the item which was safely enclosed in a lovely box. Thank you, Joshua James, you are always my first choice.”

Helpful Report

Posted 1 year ago

Janet, thank you for your wonderful 5 star rating of Joshua James! We are so pleased to hear that the earrings were a hit for the special birthday. We are grateful for your loyalty and we are so glad that you continue to choose us as your first choice when you are looking for that special piece. Once again, thank you for the positive review and your support. Kind regards, The JJ team x

Posted 1 year ago

“Superb service but need to return and exchange size as too small”

Helpful Report

Posted 1 year ago

Thank you Paula for the 5 star rating of Joshua James! We are so pleased that you were satisfied with our superb service. We apologize for the inconvenience you experienced with the size. We are delighted that you chose to return and exchange your order. We truly appreciate your loyalty and thank you for being a repeated customer! Kind regards, The JJ team x

Posted 1 year ago

“Ordering was simple and was delivered within a few days. Will definitely order again”

Helpful Report

Posted 1 year ago

Thank you, Jean, for your 5-star rating of Joshua James! We are so glad to hear that ordering was simple and that your delivery was fast. We are looking forward to having you order with us again! Kind regards, The JJ team x

Posted 1 year ago

“Lovely charm a gift for my granddaughter”

Helpful Report

Posted 1 year ago

Thank you so much, Pamela, for your 5 star rating of Joshua James! We appreciate that you have returned as a loyal customer and we are delighted that our Lovely Charm gift was a hit with your granddaughter. Kind regards, The JJ team x

Posted 1 year ago

“Great service, always such a quick and speedy delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Joshua James! We really appreciate your loyalty and are so happy to hear you think our delivery service is so speedy. It means a lot to us that you keep coming back and we look forward to continuing to deliver great service! Thank you for being a loyal and repeating customer! Kind regards, The JJ team x

Posted 1 year ago

“Always order Nomination Charms from here. Arrives promptly, never had any problems and the price is good.”

Helpful Report

Posted 1 year ago

Thank you so much, Joanne! We really appreciate your 5 star rating of Joshua James! We try to provide excellent customer service and we're so glad to hear that you have had a good experience and always order from us. We really appreciate your loyalty - thank you for making us your go-to shop for Nomination Charms! Kind regards, The JJ team x

Posted 1 year ago

“Great service and made sure our ring was on time for the wedding. Great quality and lovely packaging.”

Helpful Report

Posted 1 year ago

Thank you so much, Andy, for your 5 star rating of Joshua James! We are glad to hear your experience was positive, and the quality and packaging amazing! We are delighted that we were able to get the ring to you in time for the wedding, and appreciate your kind words about our service. Thank you again for your review. Kind regards, The JJ team x

Posted 1 year ago

“Was very helpful when buying, gave me lots of advice and honoured a mistake that they made. However I still haven’t received my purchase. Also not had an update as to when it will arrive?”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating of Joshua James, John! We are so thrilled to hear that you found our service excellent! We really appreciate your loyalty and thank you for being a returning customer! Kind regards, The JJ team x

Posted 1 year ago

“I've never had a bad item from this company and I have brought loads of nomination bracelets and charms”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Joshua James, Nicola! We really appreciate your support. We're glad to hear that you have never had a bad item from us and that you have purchased loads of nomination bracelets and charms. We thank you for your loyalty and for choosing to shop with us! Kind regards, The JJ team x

Posted 1 year ago

Joshua James is rated 4.7 based on 21,739 reviews