Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and quick service.reliable.loved the charm of a guitar for my husband.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of Joshua James! We are thrilled to hear that you had an easy ordering process, quick service, and found us reliable. We are especially pleased to hear that your husband loved the charm of the guitar you gifted him. We are grateful to have you as a repeating customer, and look forward to more positive experiences with you in the future! Kind regards, The JJ team x

Posted 1 year ago

“Beautiful and exactly how it looked online”

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Posted 1 year ago

Thank you so much for your 5 star rating, Nicola! It's wonderful to hear that the Joshua James piece was Beautiful and exactly how it looked online! We truly appreciate your loyalty in returning as a customer. Kind regards, The JJ team x

Posted 1 year ago

“Straight forward ordering on line and prompt delivery, thanks”

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Posted 1 year ago

Thank you for giving Joshua James a 5-star rating, Vic! We really appreciate your feedback. We are glad that you found ordering online to be straight forward and that our delivery was prompt. Thank you! Kind regards, The JJ team x

Posted 1 year ago

“Purchased another Nomination charm - the Eiffel Tower - love creating the bracelets with meaning for our granddaughters. As usual, Joshua James jewellery were efficient and speedy with dispatch and delivery. Always look there first to find the right charm.”

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Posted 1 year ago

Thank you so much for the amazing 5 star rating, we really appreciate it! It's wonderful to hear that you found the right charm with us and that you had a positive experience. We're really pleased that you love creating meaningful bracelets with our Nomination charms for your granddaughters. Thank you also for being a loyal and repeating customer - we really appreciate it. Kind regards, The JJ team x

Posted 1 year ago

“Easy to order, arrived quickly and in excellent condition.”

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Posted 1 year ago

Thank you Cheryl for the wonderful review and your 5-star rating of Joshua James! We are so pleased that you had an easy ordering experience and that your delivery was quick and arrived in perfect condition. We appreciate that you keep coming back to us as a customer and we look forward to helping you more in the future. Kind regards, The JJ team x

Posted 1 year ago

“Quality, elegance and significance were all sought in the choice of earrings gifted for a special birthday. As ever, Joshua James delivered all three without hesitation. Both purchaser and recipient were delighted with the item which was safely enclosed in a lovely box. Thank you, Joshua James, you are always my first choice.”

Helpful Report

Posted 1 year ago

Janet, thank you for your wonderful 5 star rating of Joshua James! We are so pleased to hear that the earrings were a hit for the special birthday. We are grateful for your loyalty and we are so glad that you continue to choose us as your first choice when you are looking for that special piece. Once again, thank you for the positive review and your support. Kind regards, The JJ team x

Posted 1 year ago

“Superb service but need to return and exchange size as too small”

Helpful Report

Posted 1 year ago

Thank you Paula for the 5 star rating of Joshua James! We are so pleased that you were satisfied with our superb service. We apologize for the inconvenience you experienced with the size. We are delighted that you chose to return and exchange your order. We truly appreciate your loyalty and thank you for being a repeated customer! Kind regards, The JJ team x

Posted 1 year ago

“Ordering was simple and was delivered within a few days. Will definitely order again”

Helpful Report

Posted 1 year ago

Thank you, Jean, for your 5-star rating of Joshua James! We are so glad to hear that ordering was simple and that your delivery was fast. We are looking forward to having you order with us again! Kind regards, The JJ team x

Posted 1 year ago

“Lovely charm a gift for my granddaughter”

Helpful Report

Posted 1 year ago

Thank you so much, Pamela, for your 5 star rating of Joshua James! We appreciate that you have returned as a loyal customer and we are delighted that our Lovely Charm gift was a hit with your granddaughter. Kind regards, The JJ team x

Posted 1 year ago

“Great service, always such a quick and speedy delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Joshua James! We really appreciate your loyalty and are so happy to hear you think our delivery service is so speedy. It means a lot to us that you keep coming back and we look forward to continuing to deliver great service! Thank you for being a loyal and repeating customer! Kind regards, The JJ team x

Posted 1 year ago

“Always order Nomination Charms from here. Arrives promptly, never had any problems and the price is good.”

Helpful Report

Posted 1 year ago

Thank you so much, Joanne! We really appreciate your 5 star rating of Joshua James! We try to provide excellent customer service and we're so glad to hear that you have had a good experience and always order from us. We really appreciate your loyalty - thank you for making us your go-to shop for Nomination Charms! Kind regards, The JJ team x

Posted 1 year ago

“Great service and made sure our ring was on time for the wedding. Great quality and lovely packaging.”

Helpful Report

Posted 1 year ago

Thank you so much, Andy, for your 5 star rating of Joshua James! We are glad to hear your experience was positive, and the quality and packaging amazing! We are delighted that we were able to get the ring to you in time for the wedding, and appreciate your kind words about our service. Thank you again for your review. Kind regards, The JJ team x

Posted 1 year ago

“Was very helpful when buying, gave me lots of advice and honoured a mistake that they made. However I still haven’t received my purchase. Also not had an update as to when it will arrive?”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you so much for the 5-star rating of Joshua James, John! We are so thrilled to hear that you found our service excellent! We really appreciate your loyalty and thank you for being a returning customer! Kind regards, The JJ team x

Posted 1 year ago

“I've never had a bad item from this company and I have brought loads of nomination bracelets and charms”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Joshua James, Nicola! We really appreciate your support. We're glad to hear that you have never had a bad item from us and that you have purchased loads of nomination bracelets and charms. We thank you for your loyalty and for choosing to shop with us! Kind regards, The JJ team x

Posted 1 year ago

“the bracelet is so good, if you get a size up so you know for sure it will fit you can remove some links worth it!”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating! We're glad to hear that you found Joshua James' bracelet worth your investment. We really appreciate your feedback, it's great to hear that you recommend sizing up as that'll ensure a perfect fit. Kind regards, The JJ team x

Posted 1 year ago

“Always reliable prompt service which I trust”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Joshua James! We really appreciate your continued support, and your seal of approval that our services are always reliable and prompt. We're glad to see that you trust us and come back time and time again! Kind regards, The JJ team x

Posted 1 year ago

“Great service, thank you”

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Posted 1 year ago

Thank you so much for giving Joshua James a 5 star rating! We really appreciate your positive feedback and kind words. Great service - thank you! Kind regards, The JJ team x

Posted 1 year ago

“Order arrived pretty quick but my item was all tarnished so had obviously been lying about in the bag for a while so this was quite disappointing as it was a gift. Would have thought someone would have checked it first. You don’t buy a gift to have to then buy a polishing cloth to clean it.”

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Posted 1 year ago

Thank you so much for your feedback on Joshua James, Fiona. We are sorry to hear that the item acquired showed signs of damage. That should never have happened and we apologize for the inconvenience. We truly appreciate you taking a moment to provide us with your experience. Kind regards, The JJ team x

Posted 1 year ago

“Beautiful jewellery, I purchased a nomination bracelet for my friend’s 50th birthday, it looks amazing excellent quality and quick delivery. Would recommend Joshua James to anyone looking for quality”

Helpful Report

Posted 1 year ago

Thank you so much, Diane, for your generous 5-star rating! We appreciate your loyalty and value your kind words about our beautiful jewellery. We hope your friend's 50th birthday was a special one, and they treasure their Nomination bracelet! Kind regards, The JJ team x

Posted 1 year ago

Joshua James is rated 4.7 based on 21,734 reviews