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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I often use this jewellers. They always deliver a prompt service. The items I order are as I expect them to be. Would definitely recommend. 👍🏻
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Posted 5 years ago
Order was dealt with promptly
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Posted 5 years ago
Very efficient in receiving order
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Posted 5 years ago
Bought my daughter her first nomination bracelet and two links. I love them, the only thing is they didn’t come pre boxed, which is disappointing as they are gifts. Had I known I would have brought them from somewhere else.
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Posted 5 years ago
Purchasing has been made much harder by the change over to the new payment system. What used to be a simple processes to buy outstanding jewellery that is good value for money, is now difficult. It has to be asked is it worth the problems at checkout.
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Posted 5 years ago
I have had many nomination charms and brackets and I have been made up with all my purchases ,will be ordering some more in the new year.
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Posted 5 years ago
Absolutely beautiful nomination pieces!! Ordered n delivered in 2 days Thank you!! Highly recommended!!
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Posted 5 years ago
I never buy nomination charms from anywhere else. Prompt service and free delivery.
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Posted 5 years ago
Only recently started to use Joshua James. When you order it says items in stock and you think it will be delivered in a few days and for 2 out of my 3 orders that I have placed I get an email saying awaiting stock. If I had known when ordering I would have gone elsewhere. Not really pleased with the service
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Posted 5 years ago
Great website, fantastic choice and highly recommended
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Posted 5 years ago
Always good service good prices really pleased with the daffodil nomination charm .
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Posted 5 years ago
Items ordered and delivered in about 3 days. Free delivery so quite happy with that. They came well packaged and with little gift boxes
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Posted 5 years ago
Excellent selection of charms and all of excellent quality. My reason for giving a 3 star is that it’s advertised as 48hr delivery but twice now the items I’ve ordered have been waiting stock which then took approximately 5 days to arrive at Joshua James and then the 48 hour delivery on top. It should be made CLEAR before ordering and payment is made if the items are in stock or not then if I need them urgently I can order elsewhere.
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Posted 5 years ago
As ever my purchase was not a disappointment. Recent purchase was a gift. Packaged well and arrived when expected. Very happy made further purchases.
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Posted 5 years ago
Good quality products well packaged with prompt delivery
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Posted 5 years ago
when arrived brilliant quality for such a great price!
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Posted 5 years ago
Fantastic value, great service quick delivery, easy and simple site to use .Highly recommend to anyone
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Posted 5 years ago
Very happy with my purchase it looks lovely
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Posted 5 years ago
Come on time well happy thanku
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Posted 5 years ago
Prompt and good quality as described
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Posted 5 years ago
Joshua James is rated 4.7 based on 21,739 reviews