Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and good delivery, very happy”

Helpful Report

Posted 2 years ago

Hello Karen, We are so pleased to hear you are happy with your order. Thank you very much for the review. Kind regards, The JJ team x

Posted 2 years ago

“really lovely charm”

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Posted 2 years ago

Hello Carmela. Thank you for the 5-star review. We are so happy to hear you loved your charm. Kind regards, The JJ team x

Posted 2 years ago

“Process was easy and delivered quickly. Was delivered to payment address and not delivery address provided however it was able to go through the letterbox so no harm done. Would definitely use again”

Helpful Report

Posted 2 years ago

Hello Nicola, Thank you so much for the lovely review. We are sorry there was some confusion with your address but glad you got it sorted :). Kind regards, The JJ team x

Posted 2 years ago

“Lovely nomination charm received in a short time and well packaged.”

Helpful Report

Posted 2 years ago

Hello, We are so pleased to hear your charm arrived quickly and was well packaged for you! Thank you for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Very quick delivery! No problems. Would thoroughly recommend and will definitely be using this firm again! Thank you!”

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Posted 2 years ago

Hello Patricia, Thank you so much for the lovely review. We are so happy to hear you loved your order and it arrived quickly. Kind regards, The JJ team x

Posted 2 years ago

“Quick delivery and lovely product”

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Posted 2 years ago

Hello Heather, Thank you so much for the lovely review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“Beautiful personalised nomination charm. I would recommend to anyone looking for an extra special present. Joshua James customer service was outstanding. Ordered one of these for myself and another for my sister after we lost our nana it was the perfect gift in her memory. Jade in customer service was amazing with helping me order my second charm I was really grateful. Overall amazing customer service for a beautiful lasting memory.”

Joshua James 5 star review on 19th April 2022

Helpful Report

Posted 2 years ago

Hello Laura, Thank you so much for this amazing review!!! We are so please you are happy with your order and the service you received. Your charm and bracelet look beautiful! Kind regards, The JJ team x

Posted 2 years ago

“I am very pleased with the two nomination charms and the speed and efficiency of delivery”

Helpful Report

Posted 2 years ago

Hello, We are so happy to hear you are happy with your charms and they arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“'Sapphire' earrings came very promptly in lovley packaging and were very much appreciated by my mother who has worn them every day since! A success - thank you.”

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Posted 2 years ago

Hello, Thank you so much for this amazing review! We are so happy to hear your mother loved her earrings. Kind regards, The JJ team x

Posted 2 years ago

“I bought a Rose Gold ‘2022’Charm for my friend Retiring from work , she absolutely loved it . I was impressed at how quickly from making my order online to the arrival of my parcel it was .”

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Posted 2 years ago

Hello Sharon, Thank you so much for sharing your experience with us and for the 5-star review! Kind regards, The JJ team x

Posted 2 years ago

“Easy ordering. Fast delivery. I requested a refund as I had ordered 2 by mistake, this was refunded within 24hrs. Will definitely use JJJ again.”

Helpful Report

Posted 2 years ago

Hello Sallie, We are so happy to hear your refund was quickly processed for you! Thank you so much for the lovely review. Kind regards, The JJ team x

Posted 2 years ago

“The only reason I returned the earrings was because of the packaging. I opted for something with prettier gift box and which stated sterling silver on the inside of the box. The earrings themselves were beautiful.”

Helpful Report

Posted 2 years ago

Hello, We are very sorry to hear you didn't like the packaging for your earrings. We hope you loved the other pair of earrings just as much :). Kind regards, The JJ team x

Posted 2 years ago

“Good quality reasonable prices good customer service. I wanted a nomination charm with grandma on in gold on stainless Steel they do nans gran but not what I wanted hope you could make onethanks”

Helpful Report

Posted 2 years ago

Hello Janet, Thank you so much for the lovely review. We are very sorry you couldn't find a grandma charm. We do engrave blank charms for you free of charge! So next time you would like a special charm please let us know and we can get this sorted for you :). Kind regards, The JJ team x

Posted 2 years ago

“Really good selection, competitive prices and overall easy to deal with.”

Joshua James 5 star review on 16th April 2022

Helpful Report

Posted 2 years ago

Hello Nigel, What a gorgeous photo! The bracelets look amazing. Thank you so much for this lovely review. Kind regards, The JJ team x

Posted 2 years ago

“Easy to order and fast delivery. Said 2-3 days and came the next day. Brilliant service as always and amazing quality gifts.”

Helpful Report

Posted 2 years ago

Hello Sarah, We are so happy to hear your order arrived quickly for you! Thank you so much for this lovely review and for shopping with us. Kind regards, The JJ team x

Posted 2 years ago

“Have used before, excellent service and will certainly use again for my Nomination charms and other jewellery.”

Helpful Report

Posted 2 years ago

Hello Sheila, Thank you so much for this amazing review and for shopping with us! We appreciate it so much. Kind regards, The JJ team x

Posted 2 years ago

“Couldn't fault ..easy website”

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Posted 2 years ago

Hello Sarah, We are so happy to hear you had a good shopping experience with us! Kind regards, The JJ team x

Posted 2 years ago

“Excellent service delivery and communication.”

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Posted 2 years ago

Hello Pat, Thank you so much for taking the time to leave us this lovely review. Kind regards, The JJ team x

Posted 2 years ago

“I recently brought a Nomination bracelet from here, it’s already scratched, marked and the charm is chipped. Definitely not worth the money in my opinion.”

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Posted 2 years ago

Hello Rachel, We are so sorry to hear you are not happy with your order. If you would like to send us a message we will be more than happy to get this replaced for you. Kind regards, The JJ team x

Posted 2 years ago

“Quick delivery, happy with my purchase and overall very warm and welcoming service. Wouldn’t hesitate to shop here again in the future. Thank you!”

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Posted 2 years ago

Hello, Thank you so much for taking the time to share your experience. We are so pleased to hear you are happy with your order! Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews