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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Very satisfied with my purchase and will be happy to shop again. Thankyou.
Helpful Report
Posted 7 months ago
Ordered for my granddaughter a charm for her nomination bracelet it’s lovely delivery fast and good packaging , very pleased with it .
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Posted 7 months ago
Ordered a nomination bracelet for a birthday gift. Paid for next day delivery. Waited in all day delivery time kept changing then cancelled at 7.30pm. Rescheduled to next day but didn’t arrive. Contacted Joshua James no reply and still no delivery. Very disappointed no gift for special birthday, no communication and no refund.
Helpful Report
Posted 7 months ago
Ordered a Nomination Watch for Birthday gift 29th February 2024 and it was meant to have been delivered by Royal Mail 2nd March 2024. The item had been left in the front garden in electric meter (front garden has no wall or fence so basically left wide open see pictures) Upon returning home later that evening to find the parcel was not where it was left so contacted Joshua James who said they had to wait 7 days before they could raise investigation with Royal Mail. It’s now 7th April 2024 and still nothing has been resolved after several emails to Joshua James. Definitively don’t recommend using this company.
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Posted 7 months ago
Easy to order and prompt delivery. No issues either time I’ve used them and would recommend
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Posted 7 months ago
My granddaughter was thrilled with her named nomination bracelet but disappointed that you do not have any new design links to fit it. I hope this will be a product to purchase in the future.
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Posted 7 months ago
Considering how much I spent I was disappointed how all the charms arrived
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Posted 7 months ago
Jewellery never arrived and it took a long while to hear back from them about getting this sorted. unfortunately they were not apologetic. After the item didn't arrive they mentioned they were unable to send out a replacement as stock was short. Luckily I received a refund eventually after having to ask a few times, but very poor service.
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Posted 7 months ago
The link was perfect tganku
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Posted 7 months ago
Great website, easy to use. Really quick delivery and well packages. Would recommend!
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Posted 7 months ago
Bought a few charms for mother's day and engraved ones, they were exactly what we wanted and very pleased
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Posted 7 months ago
Excellent service and very reasonable prices, fast delivery
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Posted 7 months ago
It looks good it feels good and the wife was very pleased with it.
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Posted 7 months ago
Items never arrived had to wait about 21 days for them to even offer me a refund.
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Posted 7 months ago
Fantastic for buying nomination charms Quick delivery Recommend
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Posted 7 months ago
Have been highly satisfied with everything I have ordered. Plus quick delivery
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Posted 7 months ago
Great product & speedy delivery!
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Posted 7 months ago
Always a great service
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Posted 7 months ago
Great selection very quick delivery as always.
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Posted 7 months ago
Easy to order on website and delivered within the time stated.
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Posted 7 months ago
Joshua James is rated 4.7 based on 21,734 reviews