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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Best two words to describe Joshua James.... absolutely excellent! What great service. Emailed updates and delivery was super fast. Delighted with the gift for myself. I will be ordering my Swarovski from here from now on. Thank you
Helpful Report
Posted 4 years ago
Have not yet received my order after ordering on the 26th November and very hard to get in contact with anyone or even get a response. Very unhappy customers as these where ment to be a gift for my 8year old daughter.
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Posted 4 years ago
Seamless process and overjoyed with product. Would buy again in a heartbeat
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Posted 4 years ago
The charms are gorgeous...arrived within a few days.. will purchase again
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Posted 4 years ago
Great service, jouvelery choise and quality, price. Easy return. Trustable company
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Posted 4 years ago
No hassle in the ordering process. Very quick delivery. As it was a nomination charm it was as expected. Thank you!
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Posted 4 years ago
Quality of item queried and free return postage not given. Delayed and ignored response to e-Mail contact. No telephone contact appears available at this time.
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Posted 4 years ago
Beautifully crafted. Competitively priced.
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Posted 4 years ago
Great website great prices and speedy free delivery Highly recommend
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Posted 4 years ago
Great service
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Posted 4 years ago
Yet again,supplied beautiful merchandise.Very happy.Good communication.Fast delvery.Certainly use again.Many thanks.
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Posted 4 years ago
I found the whole experience simple and very efficient from ordering to delivery which was very quick
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Posted 4 years ago
Pretty charm and excellent service
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Posted 4 years ago
Wrong item received. Poor communication from company. Still waiting on confirmation if correct item has been sent out
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Posted 4 years ago
Great service, jewellery arrived nicely packaged and quick delivery (a bit longer than usual but to be expected at this time of year and given Royal Mail COVID restrictions). Will use again.
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Posted 4 years ago
Prompt and efficient service. High quality products. Never had any problems with Joshua James, would highly recommend them .
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Posted 4 years ago
Haven’t received them as yet
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Posted 4 years ago
Items not received, completed on line form to query and no response, telephone number on website is useless, will not be using again and im currenty £65 out of pocket
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Posted 4 years ago
Excellent service! Easy to order hassle free, and delivery on time
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Posted 4 years ago
Beautiful x
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews