Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery fine. Regret getting the black bracelet, the coating started coming off with very little wear on wrist. Nice charms.”

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Posted 1 year ago

“Fast delivery, great service fantastic charms”

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Posted 1 year ago

“The watch was a good price and arrived fine. It’s a nice watch. All good until, within a few months, it developed some condensation under the glass. It’s a water resistant watch supposedly, and never been mistreated. Sometimes things go wrong, that’s ok, but when I emailed Joshua James they said I should go directly to the manufacturer Nordgreen. This sounded wrong but I eventually got round to doing it, and they said to go back to the retailer. I’ve emailed Joshua James again and waiting to hear back. If they sort it out I’ll update the review and raise the rating but so far I’m unimpressed.”

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Posted 1 year ago

“No problems ordering and no problems with delivery. Very happy with my purchase and would order again with Joshua James”

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Posted 1 year ago

“Very nice quality and excellent service.”

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Posted 1 year ago

“Lovely little earrings, good fit, good colour. Promt delivery, well presented x”

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Posted 1 year ago

“Very prompt service. Well packaged. Item was exactly as described.”

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Posted 1 year ago

“Amazing customer service my original engraved charm I had ordered for my sisters 50th birthday was out of stock they went above and beyond to ensure I had a suitable replacement on time. Would definitely use this company again. Thank you”

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Posted 1 year ago

“Bought a charm for my niece’s birthday. Very prompt delivery and she loves the charm.”

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Posted 1 year ago

“I ordered silver and garnet earrings for my daughters 21st birthday. They arrived promptly, beautifully packaged and were very pretty. My daughter loves them. Thank you!”

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Posted 1 year ago

Hello Julie, Thank you for your lovely 5-star review. We are so pleased to hear your daughter loved her earrings. Kind regards, The JJ team x

Posted 1 year ago

“Ordered on line a beautiful charm.Joshua James price,ordering process,payment process,correspondence in delivery time and my Jewellery delivery was PERFECT.”

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Posted 1 year ago

“Lovely jewellery, good quick delivery”

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Posted 1 year ago

“I ordered my platinum wedding ring from Joshua James. It arrived much sooner than expected and it is a beautiful piece of jewellery. I am so pleased with it. Exactly what I hoped for. Excellent value for money compared to a high end high street jeweller. Can’t wait to have it on my finger ☺️”

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Posted 1 year ago

“Absolutely love my purchases and quick delivery”

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Posted 1 year ago

“kept informed of order all the way to delivery, which was on time”

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Posted 1 year ago

“I recently purchased earrings for my granddaughter's birthday the garnet setting is really beautiful and just what I wanted, unfortunately, due to the appalling courier service the business uses they arrived too late to be given as a birthday present as they needed to be posted overseas, so will now be given as a Christmas present. I had intended to purchase a garnet necklace at a later date but due to this bad experience, I shall now buy from elsewhere.”

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Posted 1 year ago

“Easy to order and very quick delivery”

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Posted 1 year ago

“Beautiful charms and excellent customer service. Delivery was swift. Very pleased with my purchase and the service provided. Will shop with you again. Many thanks”

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Posted 1 year ago

“I always buy my nomination charms from JJ. I came across the website by accident along time ago and I wouldnt buy from anywhere else😊prices are fab, choice is superb and the customer service is second to none! Delivery is always prompt🙏Thankyou❤️”

Joshua James 5 star review on 3rd February 2023

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Posted 1 year ago

“Excellent service... received my order within a couple of days”

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Posted 1 year ago

Joshua James is rated 4.7 based on 21,734 reviews