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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Quick delivery and easy order process, will use again
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Posted 2 years ago
Lovely chain , very quick service only took a couple of days to arrive Definitely recommend
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Posted 2 years ago
Bought a nomination charm as a present. Excellent service.
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Posted 2 years ago
Super service from viewing the product, to buying the ring, to delivery. Faultless Highly recommended and would definitely shop with them again
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Posted 2 years ago
Quick service and answered questions via live chat
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Posted 2 years ago
Great service would order again.
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Posted 2 years ago
Always a good selection to choose from and good service
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Posted 2 years ago
Excellent service and lovely products as always
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Posted 2 years ago
I have purchased a few things Joshua James all nomination charms, originals all lovely quality, and cheaper than buying from mainstream shops
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Posted 2 years ago
Arrived promptly nicely packaged, will make excellent Christmas gifts. Thank you.
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Posted 2 years ago
Very quick and easy to order and delivery was extra quick
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Posted 2 years ago
I have twice now received a bracelet that has multiple knots tangled in the chain which cannot be removed. this is such poor quality and customer service, clearly, no quality control happening before items are shipped which at the time of year when buying Xmas presents is just stress I can do without.
Helpful Report
Posted 2 years ago
Hello Colette, We are so sorry that both of your orders arrived with the bracelet tangled. I can see that we did get this sorted for you but please accept our sincere apologies for the inconvenience caused. Kind regards, The JJ team x
Posted 2 years ago
Fantastic 100 per cent
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Posted 2 years ago
Ordered a few times, great price, quick delivery. Will use again
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Posted 2 years ago
One of many orders over the years, speedy delivery- excellent value for money- and always pleased with the items
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Posted 2 years ago
Good price, prompt delivery. Have shopped here before and always pleased with service.
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Posted 2 years ago
Very pleased with my purchase it's a Christmas gift for a friend. The quality of the piece of jewellery is outstanding.
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Posted 2 years ago
Excellent service. Product perfect, fast delivery.
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Posted 2 years ago
Excellent customer service! Thank you
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Posted 2 years ago
Fantastic range of gifts, very good value and delivered quickly.
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Posted 2 years ago
Joshua James is rated 4.7 based on 21,734 reviews