Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, prompt delivery, good comms, recommended seller.”

Helpful Report

Posted 3 years ago

“Have ordered on more than one occasion this year easy to order and prompt delivery what more do you need”

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Posted 3 years ago

“Fabulous service. Customer service interaction was very friendly and professional and my request for a specially engraved charm was treated with respect. Final item received exceeded expectations. Very happy customer 😀”

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Posted 3 years ago

“So happy with my new jewellery and the service you provided is amazing”

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Posted 3 years ago

“Terrible!!! No Response to my Mails and contact requests. Product is damaged. If i could, i would throw IT out the door. However, you have been sending me advertising every das since. WHAT IS IT??? THANKS FOR NOTHING”

Helpful Report

Posted 3 years ago

Hello Marcus, We are so very sorry about this. I have had a look at our customer and emails and requests and unfortunately, I can not see any correspondence from you. Please email support@Joshuajamesjewellery.co.uk and we can look into this for you. Kind regards, The JJ team x

Posted 3 years ago

“Quick delivery and easy order process, will use again”

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Posted 3 years ago

“Lovely chain , very quick service only took a couple of days to arrive Definitely recommend”

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Posted 3 years ago

“Bought a nomination charm as a present. Excellent service.”

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Posted 3 years ago

“Super service from viewing the product, to buying the ring, to delivery. Faultless Highly recommended and would definitely shop with them again”

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Posted 3 years ago

“Quick service and answered questions via live chat”

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Posted 3 years ago

“Great service would order again.”

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Posted 3 years ago

“Always a good selection to choose from and good service”

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Posted 3 years ago

“Excellent service and lovely products as always”

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Posted 3 years ago

“I have purchased a few things Joshua James all nomination charms, originals all lovely quality, and cheaper than buying from mainstream shops”

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Posted 3 years ago

“Arrived promptly nicely packaged, will make excellent Christmas gifts. Thank you.”

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Posted 3 years ago

“Very quick and easy to order and delivery was extra quick”

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Posted 3 years ago

“I have twice now received a bracelet that has multiple knots tangled in the chain which cannot be removed. this is such poor quality and customer service, clearly, no quality control happening before items are shipped which at the time of year when buying Xmas presents is just stress I can do without.”

Helpful Report

Posted 3 years ago

Hello Colette, We are so sorry that both of your orders arrived with the bracelet tangled. I can see that we did get this sorted for you but please accept our sincere apologies for the inconvenience caused. Kind regards, The JJ team x

Posted 3 years ago

“Fantastic 100 per cent”

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Posted 3 years ago

“Ordered a few times, great price, quick delivery. Will use again”

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Posted 3 years ago

“One of many orders over the years, speedy delivery- excellent value for money- and always pleased with the items”

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Posted 3 years ago

Joshua James is rated 4.7 based on 21,739 reviews