Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,738 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Joshua James, although it wasn't long before Christmas and the postal strikes were ongoing, they delivered to me in plenty of time for Christmas.”

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Posted 2 years ago

“Still not received my items so cant review them been waiting 23days”

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Posted 2 years ago

“Earrings not in box and refused money back! Told they were stuck to envelope!!! Not happy and no where is this stated on packaging or website! Will be looking into this further. Zero empathy from customer services thanks very much- terrible”

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Posted 2 years ago

“I placed my order on the 5th of December and unfortunately it still hasn’t arrived. Too late for the Christmas presents they were intended for. Maybe was due to the postal strike.”

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Posted 2 years ago

“Received in quick time, well packaged. Thanks”

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Posted 2 years ago

“Thrilled with my purchase which was a Christmas prezzie for my Daughter the quality and design is lovely”

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Posted 2 years ago

“My nomination charm and starter bracelet came with a beautiful velvety pouch which made it a lovely gift. It was delivered quickly and well packaged.”

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Posted 2 years ago

“I had a nomination piece personalised for my friend. It was done a despatched quickly and she absolutely loves it so thank you 😊”

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Posted 2 years ago

“Fast delivery, well packaged, great item”

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Posted 2 years ago

“Still have not received my order from 5 December”

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Posted 2 years ago

“Items I received where as I expected delivery excellent”

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Posted 2 years ago

“The nomination charm was a Christmas present for my sister”

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Posted 2 years ago

“Always buy nomination bracelets and charms from Joshua James jewellery. Great communication, quality products and fast delivery!”

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Posted 2 years ago

“Always buy nomination charms from you. And you never disappoint.”

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Posted 2 years ago

“Amazing as always”

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Posted 2 years ago

“Very happy with my purchase, i have ordered from joshua james before, delivery was very quick aswell”

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Posted 2 years ago

“First order which I was pleased with”

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Posted 2 years ago

“Always a quick & reliable service. Have never had a bad experience when ordering from Joshua James jewellery. Even the returns are simple, when I mistakenly ordered the wrong item. Would highly recommend them.”

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Posted 2 years ago

“Item shown was misleading so on arrival I contacted customer service and found their response to be Sharpe unhelpful and verging on rude. I had to pay nearly £8 to return the item and this returns postage has not been refunded. The item was earrings and the images shown clearly shows two earrings yet it is a single earring and for it's style this is not what you'd expect. Customer service was very unhelpful and I've now been left out of pocket.”

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Posted 2 years ago

“Absolutely brilliant customer service. Ordered a lovely nomination charm and a very similar charm was received. I contacted customer service and Jade was brilliant and had this sorted immediately. All this was done and still managed to get it to me in time for Christmas. This was not the first time I ordered from them and it definitely will not be my last. Amazing company with the best staff”

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Posted 2 years ago

Joshua James is rated 4.7 based on 21,738 reviews