Login
Start Free Trial Are you a business?? Click Here

Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Received in quick time, well packaged. Thanks
Helpful Report
Posted 1 year ago
Thrilled with my purchase which was a Christmas prezzie for my Daughter the quality and design is lovely
Helpful Report
Posted 1 year ago
My nomination charm and starter bracelet came with a beautiful velvety pouch which made it a lovely gift. It was delivered quickly and well packaged.
Helpful Report
Posted 1 year ago
I had a nomination piece personalised for my friend. It was done a despatched quickly and she absolutely loves it so thank you 😊
Helpful Report
Posted 1 year ago
Fast delivery, well packaged, great item
Helpful Report
Posted 1 year ago
Still have not received my order from 5 December
Helpful Report
Posted 1 year ago
Items I received where as I expected delivery excellent
Helpful Report
Posted 1 year ago
The nomination charm was a Christmas present for my sister
Helpful Report
Posted 1 year ago
Always buy nomination bracelets and charms from Joshua James jewellery. Great communication, quality products and fast delivery!
Helpful Report
Posted 1 year ago
Always buy nomination charms from you. And you never disappoint.
Helpful Report
Posted 1 year ago
Amazing as always
Helpful Report
Posted 1 year ago
Very happy with my purchase, i have ordered from joshua james before, delivery was very quick aswell
Helpful Report
Posted 1 year ago
First order which I was pleased with
Helpful Report
Posted 1 year ago
Always a quick & reliable service. Have never had a bad experience when ordering from Joshua James jewellery. Even the returns are simple, when I mistakenly ordered the wrong item. Would highly recommend them.
Helpful Report
Posted 1 year ago
Item shown was misleading so on arrival I contacted customer service and found their response to be Sharpe unhelpful and verging on rude. I had to pay nearly £8 to return the item and this returns postage has not been refunded. The item was earrings and the images shown clearly shows two earrings yet it is a single earring and for it's style this is not what you'd expect. Customer service was very unhelpful and I've now been left out of pocket.
Helpful Report
Posted 1 year ago
Absolutely brilliant customer service. Ordered a lovely nomination charm and a very similar charm was received. I contacted customer service and Jade was brilliant and had this sorted immediately. All this was done and still managed to get it to me in time for Christmas. This was not the first time I ordered from them and it definitely will not be my last. Amazing company with the best staff
Helpful Report
Posted 1 year ago
Service was outstanding 👏
Helpful Report
Posted 1 year ago
Order placed on 1st December and hasnt been received wont be ordering anything from them again.
Helpful Report
Posted 1 year ago
I love nomination charm I have just purchased and I like the idea of engraving your own words very nice
Helpful Report
Posted 1 year ago
Lovely bracelet for my Granddaughter for Christmas. I’m sure she’ll be pleased.
Helpful Report
Posted 1 year ago
Joshua James is rated 4.7 based on 21,734 reviews