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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Very quick delivery
Helpful Report
Posted 5 years ago
Lovely charm, I cant wait to give it to my niece on my wedding day, excellent service, thank you
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Posted 5 years ago
Quick and painless purchase, would highly recommend.
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Posted 5 years ago
Beautiful and quick delivery
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Posted 5 years ago
Great service, Products dispatched straight away and arrived as promised!
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Posted 5 years ago
Ordered some lovely unique Trollbeads, great quality and well packaged.
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Posted 5 years ago
Amazing service, would definitely use you again
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Posted 5 years ago
Excellent service, prompt delivery and well packaged. Good choice of jewellery. I would order from this company again. Thank you.
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Posted 5 years ago
The Trollbeads I bought from Joshua James were lovely but the courier company (DPD) was terrible and my order took much longer to get to me than normal. I contacted JJ and they looked into the issue updated me. I shouldn’t have to keep emailing a company to find out where my order is as the tracking information wasn’t up to date and twice it said package was being returned to JJ
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Posted 5 years ago
More than happy with how my order was handled and happy with item ordered. Will definitely use this company again.
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Posted 5 years ago
Very quick delivery. Great product!
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Posted 5 years ago
Nomination charm despatched very quickly, with good communication and arrived in excellent time. Very well packaged with gift box supplied. Will definitely use Joshua James again.
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Posted 5 years ago
Excellent service. Delighted with my charms.
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Posted 5 years ago
Excellent service and quick delivery. Ordered Mother of Pearl Nomination Charm and it is beautiful and my mum loved it. Thankyou
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Posted 5 years ago
Great selection and always delivered promptly!
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Posted 5 years ago
Would recommend this jeweller second time I've used them. Delivery and product very good.
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Posted 5 years ago
Great service! Only recommendation would be to state on the website if items are in stock or not as I ordered something but wasn't aware there would be a delay (only a day or 2). Other than that, great items and prices, would definitely recommend!
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Posted 5 years ago
It’s been ten days and still not received my order. This is very disappointing as they were birthday presents which are now late.
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Posted 5 years ago
Still not received the item!
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Posted 5 years ago
This was a present for my daughter-in-law so I don't know if she likes it yet but I do! It's a lovely charm, as are the other charms I've bought. The delivery is second to none & it's free which is a bonus! Can't fault the service or product at all. Just brilliant! A very happy customer!!
Helpful Report
Posted 5 years ago
Joshua James is rated 4.7 based on 21,739 reviews