Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 items from Joshua James on 06/02/2021 - 1 was a Valentine Gift. I received 2 items 4 days later The payment for all 3 items were taken from my account but I did not receive the main gift. I e-mailed JJ to tell them it was a Valentines gift but it took a further 3 e-mails before I received a e-mail to say my 3rd item had been dispatched for delivery - no apology I eventually received the gift on 16/02/2021! Very poor customer service!!! If you buying a special gift - for a special time be prepared to be disappointed - I have seen items I would like to buy from JJ but will now look else where as JJ does not care for customers”

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Posted 3 years ago

“I Have not received my purchase from 3 weeks ago. I haven’t had a response from my email either. I paid extra for 1st class delivery only to be informed that isn’t tracked. Will not purchase from them again.”

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Posted 3 years ago

“Lovely charm for my daughter charm bracelet, great fast efficient service”

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Posted 3 years ago

“Lovely item and super fast delivery as always,very pleased”

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Posted 3 years ago

“Beautiful jewellery and quick delivery”

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Posted 3 years ago

“Not as good as in the picture, very pale in colour, bought as a last minute present otherwise would have been returned”

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Posted 3 years ago

“The nomination bracelet (rose gold) was a beautiful gift for my neice.”

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Posted 3 years ago

“Excellent. Great service and really happy with purchase. Definitely recommend.”

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Posted 3 years ago

“POOR QUALITY AND CUSTOMER SERVICE”

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Posted 3 years ago

“Very happy with my purchase”

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Posted 3 years ago

“Very pleased with my purchase”

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Posted 3 years ago

“I can truly recommend Joshua James jewellery ordering was so easy and delivery was on time”

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Posted 3 years ago

“Arrived very quickly. Well packaged, happy with product and ordering/delivery process.”

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Posted 3 years ago

“Very happy with my stuff will buy from you again thank you so much”

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Posted 3 years ago

“Excellent service thank you”

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Posted 3 years ago

“Excellent company,goods delivered promptly,service very good. More than happy to endorse this company.”

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Posted 3 years ago

“Charms arrived quickly & were perfect! Very happy customer.”

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Posted 3 years ago

“Jewellery arrived promptly . Didnt get usual nomination packaging/ bag which I feel makes the present look special.”

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Posted 3 years ago

“I always buy charms from Joshua James due to the good price and the speedy delivery. Huge JJ fan. Look forward to buying more :)”

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Posted 3 years ago

“shocking customer service do not buy from this company am still out of pocket”

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Posted 3 years ago

Joshua James is rated 4.7 based on 21,739 reviews