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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Great service always
Helpful Report
Posted 3 years ago
Loved my sparkly Swarovski stud earrings. They came with a rather large box which I didn’t need so threw away, next time I will request the earrings without a box. I would like to order another pair in a different colour but disappointingly they are no longer on the website. Arrived quickly. Very pleased with my purchase, good price too, thank you.
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Posted 3 years ago
Beautiful just as expected ! Fast delivery
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Posted 4 years ago
First time I’ve used this site and I’m impressed. Excellent service, speedy delivery and great products.
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Posted 4 years ago
Bought as a gift I was pleased with purchase. Thank you.
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Posted 4 years ago
Very pleased with the selection, chose tree of life nomination link for a gift .very happy with it .
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Posted 4 years ago
Excellent quality product. The website was very easy to navigate and it was simple to purchase their products. Delivery was only in a couple of days. 1st class service all round.
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Posted 4 years ago
Great and fast delivery :)
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Posted 4 years ago
Excellent service
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Posted 4 years ago
So the charms i ordered were a birthday present to my wife were a present from the boys and I but when they delivered there was 1 missing. This was reflected in the order invoice but no warning had been given that 1 would be missing. Sent e-mails and tried the phone number (which tells you to then send e-mails) but no response. Would prefer the charm ordered but should at least get my money back if it is not going to be delivered but no response so far.
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Posted 4 years ago
Ordered earrings on the 18th as needed them for tomorrow 31st still no sign of them.you said been posted.i habe not received them as it a gift for my wife birthday tomorrow,emailed a few times getting no where.not happy at all.
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Posted 4 years ago
Easy and straight forward to order. Quick delivery and well packaged 🙂🙂
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Posted 4 years ago
Had nomination hearts engraved for my Granddaughters, they are beautiful, arrived very quickly.
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Posted 4 years ago
Always great service. I would highly recommend
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Posted 4 years ago
I ordered a Nomination charm with engraving, they emailed me just to check the spelling and font were correct. A couple of day later it arrived. Perfect service, thank you.
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Posted 4 years ago
Great range of nominations charms. Fast delivery. Have used this site in the past and will do again Jacqueline mcalpine
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Posted 4 years ago
Excellent service, delivery on time, bought charms as a present for mother-in-law very pleased with purchase.
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Posted 4 years ago
Easily found what I was looking for.. easily purchased and quick delivery
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Posted 4 years ago
Excellent range of links. Ease of ordering and fast delivery
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Posted 4 years ago
I ordered 3 charms for a special birthday present, I paid for quick delivery which I was pleased with, when the charms arrived one was not what I had ordered, I had to send the charm back this took over a week for a replacement and i had to pay the postage, I was disappointed they didn’t refund the postage or even give me a voucher for discount of my next purchase .
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews