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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Beautiful charm and amazing quality. It was received very quickly and with a Nomination gift box which was a bonus. Thank you.
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Posted 6 years ago
Never ordered before of this company given a date for delivery had it 2 days earlier than expected
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Posted 6 years ago
Easy to use website, quick delivery, happy with products
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Posted 6 years ago
Excellent delivery - both cost and time! Would 100% use this website again!
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Posted 6 years ago
Excellent service and quick delivery.
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Posted 6 years ago
Great communication and quick delivery. Good at keeping you informed if item not in and when it would be. Very happy with all my transactions with Joshua James. Am a very happy customer.
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Posted 6 years ago
Very good service!
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Posted 6 years ago
My only complaint would be that I paid for next day delivery. The items were not revived until 3 days later.
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Posted 6 years ago
Very pleased with my bracelet and charms and with the service overall there are an amazing range of charms to choose from.
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Posted 6 years ago
Very pleased with the charm and very quick and reliable delivery. Definitely use them again.
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Posted 6 years ago
Everything perfect, incredibly fast delivery!
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Posted 6 years ago
This is the first time I have bought from here and I was not disappointed. I ordered some nomination charms and they arrived within two days with free delivery. There were nice flat packed boxes included for each charm and the free delivery made ordering from here cheaper than other competitors. I will definitely use again thank you.
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Posted 6 years ago
Excellent service. Will buy again
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Posted 6 years ago
My item was 24 hour dispatch for a birthday present, 9 days on my item has still not arrived, after speaking to the lady on the phone, she advised me she could do nothing until 14 days is up, I asked for a tracking I'd and the response was your item was only £15.00 ! It shouldn't matter the price the fact is it hasent arrived and I've paid for the item, dreadful customer service, when 14 days is up I shall be asking for a refund.
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Posted 6 years ago
Always have what I want in stock and some very good deals. Very quick delivery
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Posted 6 years ago
Bought 2 rose gold nomination charms for my daughter' birthday. She hasn't seen them yet as her birthday isn't until the 7th. I love them and know that she will too. The service was first class, only taking 2 days. Thanks.
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Posted 6 years ago
Ordered a few times. Highly recommend
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Posted 6 years ago
Brilliant service. What more can I say, except thank you.
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Posted 6 years ago
Not received item and now I've gotta wait 14 days to see if it "arrives" its £40 I cannot afford to loose and this was a birthday gift 4 my daughter I was told to see if it ad been taken back to post office as maybe didn't fit in letterbox but If it had been postman wud have left a card to tell me so but he hasn't
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Posted 6 years ago
Such a quick service
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Posted 6 years ago
Joshua James is rated 4.7 based on 21,739 reviews