Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant customer service. Ordered a lovely nomination charm and a very similar charm was received. I contacted customer service and Jade was brilliant and had this sorted immediately. All this was done and still managed to get it to me in time for Christmas. This was not the first time I ordered from them and it definitely will not be my last. Amazing company with the best staff”

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Posted 2 years ago

“Service was outstanding 👏”

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Posted 2 years ago

“Order placed on 1st December and hasnt been received wont be ordering anything from them again.”

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Posted 2 years ago

“I love nomination charm I have just purchased and I like the idea of engraving your own words very nice”

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Posted 2 years ago

“Lovely bracelet for my Granddaughter for Christmas. I’m sure she’ll be pleased.”

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Posted 2 years ago

“Such an easy purchase process to buy what I wanted! Customer service is also absolutely on point! 10/10”

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Posted 2 years ago

“Order 4 charms and only got 3 bags not happy”

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Posted 2 years ago

“Beautiful nomination charm and good communication around the postal delays.”

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Posted 2 years ago

“Excellent service. Items arrived fairly quickly, a postal strike caused delay. Sent a query email and received a response virtually straight away. Used Joshua James several times over the last few years and never had a problem”

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Posted 2 years ago

“I have ordered from Joshua James Jewellery quite a few times & I have always been very happy with their quality of products plus quick delivery.”

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Posted 2 years ago

“Really disappointed at how slow delivery was this time. Usually when I order from here it’s quick delivery, but this time it missed the birthday of the person I bought a gift for!”

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Posted 2 years ago

“Lovely gifts (nomination charms)bought for my sisters, easy online purchase, good clear pictures for easy viewing, excellent price, a little cheaper than anywhere else, nicely package, and a monwy off voucher to use on future purchases, would highly recommend Joshua James.”

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Posted 2 years ago

“I ordered another 2 charms for my nomination bracelet and watch. Excellent quality and excellent service which I have come to expect from Joshua James.”

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Posted 2 years ago

“Enjoy using this site. Prompt delivery and lovely items.”

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Posted 2 years ago

“I am unable to write a proper review as I am still waiting for items to be delivered.”

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Posted 2 years ago

“When my package arrived it was missing a bracelet. After a quick email another bracelet was sent straight out. Great customer service”

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Posted 2 years ago

“Excellent service, fast delivery and beautifully presented”

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Posted 2 years ago

“Great product, great price and service”

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Posted 2 years ago

“I have purchased several items from your company and always had excellent service. Despite the postal strikes this year, item arrived in plenty of time, well wrapped, just as ordered. Will continue to use you. Thank you.”

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Posted 2 years ago

“Item arrived quickly and well packaged, will definitely buy from them again.”

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Posted 2 years ago

Joshua James is rated 4.7 based on 21,739 reviews