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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Such an easy purchase process to buy what I wanted! Customer service is also absolutely on point! 10/10
Helpful Report
Posted 1 year ago
Order 4 charms and only got 3 bags not happy
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Posted 1 year ago
Beautiful nomination charm and good communication around the postal delays.
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Posted 1 year ago
Excellent service. Items arrived fairly quickly, a postal strike caused delay. Sent a query email and received a response virtually straight away. Used Joshua James several times over the last few years and never had a problem
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Posted 1 year ago
I have ordered from Joshua James Jewellery quite a few times & I have always been very happy with their quality of products plus quick delivery.
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Posted 1 year ago
Really disappointed at how slow delivery was this time. Usually when I order from here it’s quick delivery, but this time it missed the birthday of the person I bought a gift for!
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Posted 1 year ago
Lovely gifts (nomination charms)bought for my sisters, easy online purchase, good clear pictures for easy viewing, excellent price, a little cheaper than anywhere else, nicely package, and a monwy off voucher to use on future purchases, would highly recommend Joshua James.
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Posted 1 year ago
I ordered another 2 charms for my nomination bracelet and watch. Excellent quality and excellent service which I have come to expect from Joshua James.
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Posted 1 year ago
Enjoy using this site. Prompt delivery and lovely items.
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Posted 1 year ago
I am unable to write a proper review as I am still waiting for items to be delivered.
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Posted 1 year ago
When my package arrived it was missing a bracelet. After a quick email another bracelet was sent straight out. Great customer service
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Posted 1 year ago
Excellent service, fast delivery and beautifully presented
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Posted 1 year ago
Great product, great price and service
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Posted 1 year ago
I have purchased several items from your company and always had excellent service. Despite the postal strikes this year, item arrived in plenty of time, well wrapped, just as ordered. Will continue to use you. Thank you.
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Posted 1 year ago
Item arrived quickly and well packaged, will definitely buy from them again.
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Posted 1 year ago
Good service. Wouldn’t use again just due to the amount of junk emails I’ve had after.
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Posted 1 year ago
Beautiful and varied designs
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Posted 1 year ago
Lovely products, fast delivery thank you
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Posted 1 year ago
Good, quick service. I would use Joshua James Jewelry again
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Posted 1 year ago
Love my charm & didn’t have to wait long to revive it . Arrived very quickly.
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Posted 1 year ago
Joshua James is rated 4.7 based on 21,734 reviews