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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Easy ordering Great service Speedy delivery Thank you
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Posted 4 years ago
Very pleased as always with my charm quick efficient service
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Posted 4 years ago
Any time I have ordered from Joshua James I have not been disappointed nor has my family members which the gift/s have been for. Great online service and lots to choose from!.
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Posted 4 years ago
Very poor workmanship Writing goes off the face of jewellery Bad customer service Rude/late email replies
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Posted 4 years ago
Very efficient service This doesn't really fit into this survey as customer service not contacted - I placed an order which was dealt with immediately
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Posted 4 years ago
Great value
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Posted 4 years ago
Always order nomination bracelets and Charms from here, good quality and service and very reasonable priced.
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Posted 4 years ago
Very good site, great prices. ❤️
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Posted 4 years ago
Always happy with the quality of the charms and bracelets ive bought. Only had an issue with 1.
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Posted 4 years ago
Lovely nomination charm
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Posted 4 years ago
I purchased 2 nomination charms from your selfs and was expecting them to arrive 3 days later but they took a fortnight to arrive and as they were a Christmas present I had no option but to go out and buy another 2 in Case I didn't have anything to give my wife at Christmas. And I was given the excuse that delivery around Xmas is slow if I had known about that I wouldn't have purchased from yourselfs as I said I had to buy elsewhere to make sure.
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Posted 4 years ago
Very pleased with my purchase better than expected
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Posted 4 years ago
Order a nomination charm on the 12th December for a Christmas present and I’m still yet to receive it. Tried to ring shop most days and emailed lots. Only in the last feed days have I had a reply saying they will investigate with the Royal Mail.
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Posted 4 years ago
I am delighted with the earrings I purchased, they are better than the pictures suggested. The speed of response and delivery was excellent.
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Posted 4 years ago
Hi I would like to leave a review. I tried to contact Joshua James over the christmas period as I had paid for express delivery and hadnt received my order. However, i went to my local post office and they advised me it doesnt matter what royal mail service people have paid for, the problem is the post office cannot deliver the high volume of post they received. My order was fortunately found in a pile which was waiting to be posted. The order I have received is perfect and of good quality. The person they were brought for is extremely happy with the earrings.
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Posted 4 years ago
I bought a nomination link for my daughter for Christmas. It was delivered on time and she was pleased with it. Good value for money.
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Posted 4 years ago
Lovely item, quick delivery
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Posted 4 years ago
Just want I wanted . Arrived before Christmas even through it was ordered quite late. Thank you .
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Posted 4 years ago
Good quality product
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Posted 4 years ago
I have purchased from Joshua James several times over the last few years. Never had any problems. Quick delivery every time. Always the first place I look for jewellery, they have a fantastic selection of modern pieces.
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews