Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

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Posted 6 years ago

“Quick, easy fast service”

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Posted 6 years ago

“Lovely bracelet and charms! Arrived quickly would order from here again! Thanks x”

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Posted 6 years ago

“Easy to use site and item arrived on time, securely packaged.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Service very good”

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Posted 6 years ago

“DO NOT USE JOSHUA JAMES TO PURCHASE NOMINATION CHARMS - THEY ARE EITHER SELLING FACTORY SECONDS OR FAKE ITEMS. PLEASE SEE ATTACHED PICTURE AS WARNING!!!! I have now purchased two nomination charms from Joshua James, both of which I have requested to return. The first item I purchased was incredibly bad quality - rough edges around the charm and not very well finished at all. The second item they have sold me looks nothing like the picture: the heart is a different shape, there are scratches all over the "rose gold" (it is certainly NOT rose gold), and it honestly looks like a cheap knock-off. I have emailed Joshua James three times to complain regarding the heart charm and they are now ignoring my emails and requests for a refund. I have sent the pictures of the items received to Nomination to inform them that Joshua James is either selling incredibly faulty/factory second items, or fake Nomination charms. I will also be contacting trading standards regarding this and the fact that Joshua James are not being forthcoming in giving me a refund. I am absolutely disgusted by how Joshua James have been able to sell these items to me and are now ignoring my emails and requests for a full refund. The items were for my sisters' 30th birthdays (twins) and now I have nothing to give them as I can't afford to purchase anything else until they refund me.”

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Posted 6 years ago

“Great delivery time and great quality”

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Posted 6 years ago

“Product is still unused as bought for a gift... looks great and will no doubt be appreciated.”

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Posted 6 years ago

“Very quick delivery and well packaged. Thanks.”

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Posted 6 years ago

“Took weeks to arrive even though it said postage was Royalmail48, also tried to contact customer services but had no reply!”

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Posted 6 years ago

“Great items and service, I have ordered many times from this website and the service and quality is always consistent.”

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Posted 6 years ago

“Excellent service. Fast and efficient”

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Posted 6 years ago

“Have ordered all of my daughters nomination charms from Joshua James, items always arrive fast and genuine good quality :)”

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Posted 6 years ago

“The website is excellent and very easy to navigate and place orders. I was also very pleased to receive my order within a few days - very good service.”

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Posted 6 years ago

“I ordered a nomination bracelet and a charm for my friends birthday and when it came I was very disappointed to find you had sent a girlfriend charm and not a best friend charm meaning I could not give my friend her present. I will be sending both the bracelet and charm back as I had to go out and buy something else”

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Posted 6 years ago

“Very helpful indeed”

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Posted 6 years ago

“Ordered charms for my granddaughters birthday in plenty of time as I thought .Waited one week for them after it stating royal mail48.So no gift on my granddaughters birthday.As they were well late.So I will not purchase from here again. Sent numerous emails. To be told. It wasn't there fault .So no I would not 'recommend this company to anyone .If anything I would advise them against this. First and definitely last for me.”

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Posted 6 years ago

“Items were delivered promptly. They were well packaged and nicely presented. An excellent overall professional service. Thank you.”

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Posted 6 years ago

“fast delivery the charm is as seen in the picture my mother loved it”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews