Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“More than a week after ordering (& paying extra for faster delivery) I have yet to receive my order. Company policy is that I have to wait 14 working days to start a refund claim. Meanwhile I’m out of pocket for a gift and speedier delivery. I will not be using this company again.”

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Posted 5 years ago

“the item was good quality at a good price but came in a different colour to the one i ordered. which was'nt to much of a problem....but i would have appreciated an email to inform me that they did'nt have the colour i ordered.”

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Posted 5 years ago

“Received on time and nicely packed to prevent damage would recommend Joshua James Jewellery”

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Posted 5 years ago

“Order came a week late and I wasn’t even told that it was going to be late, wish I’d of read the bad reviews before I bought from here”

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Posted 5 years ago

“Charm is gorgeous, quick and easy site to use and prompt delivery”

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Posted 5 years ago

“I love my nomination bracelet and usually really happy with my charms. However, I bought the 'nanny' charm and it was that small that I couldn't read what it said. Even with my glasses on haha. So I am going to have to think of and buy a new gift.”

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Posted 5 years ago

“Arrived within short timescale well packaged, not keen on new nomination packaging but that is nothing to do with retailer. Always great service when ordering online”

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Posted 5 years ago

“Love the Nomination charm and excellent service as always.”

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Posted 5 years ago

“Very quick efficient service. Definitely recommend.”

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Posted 5 years ago

“Placed my order on the 25 th september over a week later still not received them very disappointed as i clicked 48 hour and was told that it was free standard 2 to 4 working days so annoyed as it was for a special 30 th birthday what has already gone .”

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Posted 5 years ago

“Placed an order for three items, all showing in stock. An hour later, received an email saying awaiting stock. Two weeks later and still no charms received. When chased, customer service we're unwilling to upgrade standard delivery to next day delivery for the two items they had in stock. Have reported for misleading customers, will not use again.”

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Posted 5 years ago

“Items exactly as described, prices can't be beat, fast shipping to US”

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Posted 5 years ago

“I have had several nominations charms from Joshua James now. I have being very pleased with the charms and also the delivery is excellent. Would highly recommend.”

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Posted 5 years ago

“I have ordered many times from Joshua James. Always good service. Orders arrive promptly.”

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Posted 5 years ago

“The order process is fine. Regrettably, frustratingly and very disappointingly , not for the first time, the bead that arrived was NOTHING like the picture on the web site!! Also my wife was concerned that the bead had no markings/numbers on the inner metal sleeve which we were told by a local jeweller years ago that all Trollbeads should have! I am returning the bead for a full refund, although I am having to incur the cost of postage for a item I would never had purchased had the picture on the web page been accurate. I will not be using Joshua James again.”

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Posted 5 years ago

“Very Hickman delivery. Thank you.”

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Posted 5 years ago

“Fast delivery - product as expected - bought as a gift which was much appreciated and loved. Will definitely continue to use this site. Thankyou.”

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Posted 5 years ago

“I love Joshua James jewellery especially the nomination selection. I love these bracelets and this website has so much selection, it’s so quick and easy to order and really quick delivery for FREE. Always packaged lovely with gift boxes and tissue paper so if it’s a gift you are sorted.”

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Posted 5 years ago

“Always prompt delivery.”

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Posted 5 years ago

“I bought three nomanation charms for three individual presents but only received one box very disappointed would you be able to send me another two boxes please.”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,739 reviews