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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I still havent receivedxmy order.
Helpful Report
Posted 4 years ago
Usually good service but disappointed this time still haven’t received charms yet order was sent and paid for on 3rd May ??
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Posted 4 years ago
Have not received charms ordered over a week ago Normally delivered within / days Would have been a 5 otherwise
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Posted 4 years ago
Very pleased with item and prompt delivery. Would definitely recommend
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Posted 4 years ago
Still awaiting my delivery from receiving confirmation it had been dispatched 10 days ago. No way to contact to find out where it is. Unfortunately I usually order from Joshua James as I like the quality but I'm very dissatisfied.
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Posted 4 years ago
Haven't received the recent purchase yet
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Posted 4 years ago
Despite having placed my order on 5th May nothing has been received. Obviously review of the product is impossible but 1 star for service
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Posted 4 years ago
Haven’t received order or dispatch email
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Posted 4 years ago
Great company. Products always arrive quickly & well packaged. I'd definately order again.
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Posted 4 years ago
Haven't even received my item yet and order was placed on the 6th may yet I'm getting asked to write a review about it
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Posted 4 years ago
Placed order 6th May now 14th May still not received my order. Appreciate things are taking longer but the only reason I ordered as it was for a birthday and said 48hrs delivery
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Posted 4 years ago
good service quick delivery
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Posted 4 years ago
Easy to order and quick delivery
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Posted 4 years ago
Bought a second charm within a few days. Item arrived promptly and was well received. Thank you.
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Posted 4 years ago
I am so disappointed with the service I have received. Will never buy again
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Posted 4 years ago
Easy to navigate website and make purchase. Item arrived promptly.
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Posted 4 years ago
NOT YET RECEIVED MY ITEM
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Posted 4 years ago
Order was dispatched 8 days ago, still have not received it, tried to contact on contact us page, page will not submit my question, when click submit the page just does not load. So, have no charm, don't know how to contact anyone and £35 out of pocket. This was a charm for my daughter who has just had a baby so was a very special gift. Disappointed customer.
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Posted 4 years ago
Really pleased with my purchase and will definitely order with you again
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Posted 4 years ago
Charm arrived in good time. Securely wrapped, with a lovely little black muslin bag to wrap it up in.
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews