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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Excellent delivery time product as described
Helpful Report
Posted 6 years ago
Lovely products, Good communication, although a little slower during December as to be expected. Happy to exchange/refund where needed, happy to use again.
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Posted 6 years ago
Website easy to navigate and quick delivery!
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Posted 6 years ago
Would not accept payment?
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Posted 6 years ago
Great service, charm arrived within 48hes of ordering.
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Posted 6 years ago
Great fast service would recommend to all x
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Posted 6 years ago
I ordered 6 nomination charms at a cost of £114 for Christmas when I did not receive an email regarding delivery I looked at my account to see something was out of stock and therefore none of the order had been dispatched. When I called I was informed that they were now in stock and would be dispatched the next day. I feel that an email to update me with the situation would have been courteous. Also I was disappointed there weren’t any nomination bags or boxes to wrap the charms in only the small pouches were included and there wasn’t any tissue paper or nomination stickers. These charms were bought as gifts and it was a shame I couldn’t present them nicely in the branded pancaking.
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Posted 6 years ago
I ordered 3 nomination charms and was only told AFTER I had ordered and paid that one was not available. They were all Christmas presents and Christmas had now passed. I have been given no time frame within which I should expect to receive my 3rd charm. Great, quick service with the 2 available charms however I am very disappointed that I was able to order and pay for an item which was not in stock!
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Posted 6 years ago
Bought a nomination charm . Very pleased with service , efficient delivery.
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Posted 6 years ago
Ordered for Christmas, no despatch email, no order, no reply to 4 emails,numerous phone calls ( just rings) now have a refund pending from PayPal. Luckily I ordered from a different company after this and received in time and used PayPal. Shocking service.
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Posted 6 years ago
Delivery was on time , fab service ,
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Posted 6 years ago
Everything processed efficiently, received safely, within time scale promised. Well pleased
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Posted 6 years ago
excellent service provided and delivered within a few days.
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Posted 6 years ago
Arrived as ordered. But slow delivery allow a week.
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Posted 6 years ago
AVOID AT ALL COSTS... THE MAJORITY OF POSITVE REVIEWS ARE FAKE!!!!
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Posted 6 years ago
I ordered 2 of the same nomination charms but they only sent 1. The paperwork they sent says 2. I’m still waiting for a reply but I do know it is Christmas. My little boy is going to have a disappointed auntie
Helpful Report
Posted 6 years ago
Nomination charms bought. Ordered Saturday evening, arrived Thursday morning. Packaged well. Lovely and as expected - better value than I could find on other sites
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Posted 6 years ago
Easy to use ordering and payment system and fast delivery of item, will definitely be shopping here again! Thank you!
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Posted 6 years ago
Not received my order yet
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Posted 6 years ago
Brilliant service. Great communication , price and choice . Fast delivery
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Posted 6 years ago
Joshua James is rated 4.7 based on 21,739 reviews