Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelet piece exactly as ordered and complete with packaging.”

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Posted 1 year ago

“Very happy with item orderd and came super quick it was bought as a gift for my sister she is over the moon with it thank you for a great service :)”

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Posted 1 year ago

“Good prompt service”

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Posted 1 year ago

“Easy to order and prompt delivery. Very happy with my purchase.”

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Posted 1 year ago

“Ordered two charms but only one came. Contacted Joshua James and received immediate refund. Dealt with this company many times excellent service.”

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Posted 1 year ago

“The necklace was lovely. Unfortunately it took over a week from ordering to arrive even though we'd paid for 24hr, so it didn't arrive in time for her Prom, which was really disappointing. The postage was reimbursed.”

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Posted 1 year ago

“Arrived on time , product exactly as stated”

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Posted 1 year ago

“I have used this company for years for all my nomination purchases. Always prompt delivery and lovely gift packaging included”

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Posted 1 year ago

“Arrived in good time and well packaged The price was very good and excellent value”

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Posted 1 year ago

“a gift for my friend, she loved it! it was gorgeous”

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Posted 1 year ago

“Great service from Joshua James jewellery”

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Posted 1 year ago

“My platinum wedding band is perfect. The engraving on the inside of it is beautiful. I contacted customer services as I was ordering the ring last minute. They assured me that they would get it to me on time. Then I’d ordered the wrong size so emailed again the day after I’d made the order and they changed the size. The service from staff at Joshua James both in the phone and by email was excellent. They were so helpful and kept in touch with me to let me know when the ring was on its way and I received it sooner than expected. Beautiful quality ring at the best price. Thank you”

Joshua James 5 star review on 24th July 2023

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Posted 1 year ago

“Absolutely shocking customer service, ordered a charm for a special occasion for my daughter, paid for next day delivery, 4 days later, multiple emails and nothing. Finally got hold of someone who told me that i'd need to wait for an investigation to be done and then hopefully a refund and new order!”

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Posted 1 year ago

“Joshua James was a great idea to purchase jewellery from its very reliable and the delivery was amazing I can’t fault them, I’ll definitely be buying from them again :)”

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Posted 1 year ago

“Always use Joshua James Jewellery for my nomination charms they are always lovely and arrive very quick”

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Posted 1 year ago

“Always sent out on time, easy to order. Excellent customer service.”

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Posted 1 year ago

“Quick efficient postal service”

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Posted 1 year ago

“The choice of charms is amazing and reasonably priced. I purchased 3 for my daughters graduation. It makes a great [present for someone”

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Posted 1 year ago

“Beautiful Charm”

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Posted 1 year ago

“I recently bought my daughter some earrings for her birthday that matched her necklace that she already has , she was very pleased with them .”

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Posted 1 year ago

Joshua James is rated 4.7 based on 21,739 reviews