Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order sent on the 8th december, still not here... company is a rip off. check out their most recent reviews they have taken loads of customers money but failed to sent their items 0 stars AVOID”

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Posted 4 years ago

“I wish I could review my purchase but after 2 weeks it hasn't come.”

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Posted 4 years ago

“I've ordered a few times from Joshua James, always really good service, never takes long to arrive and love that you also get a gift box and bag.”

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Posted 4 years ago

“Still waiting for earings three and a half weeks and they are for christmas not very impressed”

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Posted 4 years ago

“The jewellery was as described and delivery very fast.”

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Posted 4 years ago

“Ordered from Joshua James for the first time for a Xmas gift for my daughter. I received the daughter nomination charm within two weeks which I know some may say is a long time but due to the pandemic I knew things would take a bit longer. I I was not disappointed at all when it arrived. It also came with a Joshua James little gift bag.”

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Posted 4 years ago

“Its a present so haven't had a good look at it yet but it looks good and was packaged beautifully so it didnt get tangled up . I almost thought they had sent an empty box”

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Posted 4 years ago

“5 Star service . Ordered one day here the next . Definitely use Joshua James again and would highly recommend it to others”

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Posted 4 years ago

“Always great products and speedy delivery, thank you.”

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Posted 4 years ago

“Great item purchase. Love it. Quick delivery. Highly recommended. Would definitely shop again.”

Joshua James 5 star review on 20th December 2020

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Posted 4 years ago

“I returned an item, and although it itself wasn’t what I expected, the customer service was outstanding, and the experience wouldn’t stop me from using Joshua James again.”

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Posted 4 years ago

“Lovely jewellery”

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Posted 4 years ago

“would give 0 stars if i could!!! placed a order on the 8th for Christmas presents still not arrived. no update of tracking , they just stating i have to wait until christmas eve before they can do anything about it... great thanks. AVOID!!! their is better jewellers out their who actually send your items ....... I totally agree with the last review still haven't received my order from the 7th and they have said the same to me which is not good enough at all , some sort of tracking details would of been at least the slightest bit helpfull , avoid at all costs”

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Posted 4 years ago

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Posted 4 years ago

“Brought for my Twin granddaughters for Christmas 🎄”

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Posted 4 years ago

“This is my second purchase from Joshua James. My personalised pendant is absolutely amazing! Perfect engraving! Beautiful packaging. Outstanding service. Thank you.”

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Posted 4 years ago

“Nice product. Quick delivery.”

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Posted 4 years ago

“Fantastic service and delivery would definitely use again”

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Posted 4 years ago

“I would give 0 stars if I could. I chose earrings as a Xmas present for a relative. I was sent the wrong earrings. No return label was enclosed. I am still trying to get a refund and it's too late to get a replacement by post in time. So I'm going have to go out and buy something else in a shop. A big waste of time.”

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Posted 4 years ago

“Delivery came quickly and was wrapped nicely with gift bag.”

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Posted 4 years ago

Joshua James is rated 4.7 based on 21,739 reviews