Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Won’t order from here again. Ordered a gift on the 2nd of December for my friends birthday. Got free 48 hour delivery due to spending over a certain amount. It has now been 10 days since i ordered this gift and it has still not arrived. Contacted Joshua James Jewellery online to be told this free delivery is not tracked and to wait for the gift to arrive. Friends birthday was 4 days ago so she has not received her present from me.”

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Posted 6 years ago

“Cant beleave iv still nt got my nomination charms!!!! Its not even a 1 off is it Joshua James coz look at all these reviews on ere they say it all!!!! U must be making some money with all the interest in keeping ppls money 😡 can't afford to buy any more elsewhere now so I better get my parcel or give me money back plus compo.”

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Posted 6 years ago

“Can't wait to see my daughters face Christmas morning when she DOESN'T GET HER GIFT. They don't keep you updated, paid for next day delivery but 3 weeks on I've heard NOTHING. This is completely UNACCEPTABLE. I am fuming to say the least.”

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Posted 6 years ago

“Placed my order and a few days later had email saying it was out of stock and would be delivered shortly. I have had no further contact and they never answer the phone. I need the item for a Christmas gift but am now looking at purchasing from another vendor as I have no faith in this company. Purchase at your own risk”

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Posted 6 years ago

“Found the items I wanted, good price, quick delivery. Disappointed that the introductory discount code doesn't apply to Nomination??”

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Posted 6 years ago

“Terrible experience and now been 10 days since I ordered and now been told that I have to wait a further 5 days for my order when it was promised to be delivered 9 days ago. Never going to use them again”

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Posted 6 years ago

“Terrible customer service and nobody answered the phone. Pretty sure they're leaving fake reviews on here too. Don't trust these cowboys.”

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Posted 6 years ago

“Not got any of the order for my wife. Over 5 weeks now. Will complain to Nomination about them.”

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Posted 6 years ago

“Excellent service at a busy time of year I requested gift boxes as I ordered 5 items for individual Xmas presents and received boxes and bags nominations just like in the shop prompt delivery aswell”

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Posted 6 years ago

“Ordered 25 Nov and told awaiting stock, yesterday was emailed by company saying item dispatched and also an email from DPD informing me that they would be delivering today. This morning received another email from DPD saying the would not now be delivering item and to contact supplier. No-one answering the telephone and on checking the tracking details at DPD found that the item had never been passed over to them. I can appreciate that problems arise but to not be able to speak to anyone leaves me very suspicious especially as a company called Joshua James went into administration in 2016.”

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Posted 6 years ago

“Good quality charms with an excellent delivery service”

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Posted 6 years ago

“Not yet received my order which was placed last week. Hope it arrives before christmas”

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Posted 6 years ago

“Item has not yet been delivered”

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Posted 6 years ago

“My son has bought me this for Christmas but he asked me to choose a charm”

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Posted 6 years ago

“Fast delivery item as described thankyou”

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Posted 6 years ago

“I cannot rate the product as despite receiving an email on 4 December to say the item had been dispatched as at today's dated (12 December) it has still not arrived. Don't know what courier you use, but they don't appear to be very efficient.”

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Posted 6 years ago

“If anyone else has not received items then get in touch with Nomination or Trollbeads etc and complain formally. They take care of their customers and this so called business is blackening good quality brands! Report them and the more complaints they get hopefully they will stop this company stocking their brand.”

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Posted 6 years ago

“I can’t comment on the jewellery as it still hasn’t arrived! Extremely disappointed with the service though.”

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Posted 6 years ago

“Great service and price would use them again”

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Posted 6 years ago

“Easy to order. Good prices. Quick delivery”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews