Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid extra for 24 hour delivery and the charm arrived 3 working days after I placed my order. Contacted Joshua James asking where my charm was and for a postage refund as they hadn't fulfilled what I had paid for. The response was this length of time for delivery was normal and no refund of postage was offered. This charm was bought as a birthday present for my daughters 21st birthday and arrived later on in the day of her actual birthday, totally disappointing. Will not buy from or recommended Joshua James to anyone.”

Helpful Report

Posted 6 years ago

“Great communication and fast delivery, very impressed”

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Posted 6 years ago

“Didn't like the box it came in as it is a gift box too big”

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Posted 6 years ago

“I ordered a nomanation charms over a week ago with 60 on it for a birthday present I haven't received it yet and never heard any thing from you could you please look into this and let me know”

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Posted 6 years ago

“Good company to use. Item is as expected. Very easy to use the website. Delivery on time. Can definitely recommend.”

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Posted 6 years ago

“Although there is a shop in town I much prefer ordering online frim Joshua James because they have such a large selection of nomination charms and the service and delivery is very efficient”

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Posted 6 years ago

“Good range of nomination charms, efficient service and delivery. Thank you.”

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Posted 6 years ago

“Fantastic service as always”

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Posted 6 years ago

“Excellent service, fast delivery as always.”

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Posted 6 years ago

“Gorgeous bee nomination charm. Quick delivery.”

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Posted 6 years ago

“I haven't received my item yet?”

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Posted 6 years ago

“Very pleased with purchase, Very fast Delivery, Defo use again.”

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Posted 6 years ago

“Disappointed at the response I got from my query re how to fix a new charm onto a new bracelet. Told to watch you tube or buy a tool (would it have hurt Joshua James to supply me one)”

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Posted 6 years ago

“Purchased a nomination charm which was very easy as I could use my Amazon account to pay by. Quick and efficient delivery.”

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Posted 6 years ago

“Items on website said they were in stock, but after waiting over a week I rang the shop to ne told they weren't in stock. The woman on the phone was useless. These were a birthday gift for my partner, I ordered on the 27/10/18 I wrote this review on the 10/11/18 and I still do not have my order. Will not use these again shocking service.”

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Posted 6 years ago

“Delivery was quick and free. I received flat pack boxes to put the jewellery in at no extra charge which was nice. The website was easy to use. Very happy with price,service and goods ordered.”

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Posted 6 years ago

“Lovely item and quick delivery”

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Posted 6 years ago

“Excellent service- reasonable prices”

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Posted 6 years ago

“The charm i ordered was i gift for someone every special to me and i think she will love it. It looks amazing cant fault it .....the only thing i think that would of bee made this purpase better was if the box been put together already as am not very good with flatpacks lol ..... but all in all am inlove and will defo be buying from you guys again”

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Posted 6 years ago

“Efficient service”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews