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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Very happy as always. Nice products, fast delivery, always happy.
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Posted 4 years ago
Arrived in good time. Very pleased with the charm.
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Posted 4 years ago
Fast delivery easy purchase and lovely well packaged item
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Posted 4 years ago
Everything went wrong. No communication, cant reply whrn contacted. 3 weeks ago I placed the order and still waiting!!! Shockin service, never again!
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Posted 4 years ago
Great price and quick delivery
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Posted 4 years ago
I have not received my jewellery.
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Posted 4 years ago
Bought a nomination charm for my sisters birthday + had it engraved. It was beautiful + she was so pleased.
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Posted 4 years ago
Very good choice of nomination links. Excellent delivery service
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Posted 4 years ago
Have used Joshua James Jewellery on a number of occasions and have always found them to be excellent - first class service. Will continue to do so and would highly recommend them for service.
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Posted 4 years ago
Fantastic service, & speedy delivery Thank you
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Posted 4 years ago
Haven’t received my order and customer services are making me wait 14 days until they take it further. So I’ve paid £50 for a bracelet and still waiting for it even though it was dispatched 17th November! Clearly they don’t read emails properly if they are emailing me asking me to review something I haven’t even received yet.
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Posted 4 years ago
Communication is dreadful. And reward scheme useless when they dont add points owed
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Posted 4 years ago
Great service, quality product and super fast delivery... Thanks
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Posted 4 years ago
Product not as described and no-one responded to my message about the website not allowing the discount. I won't be buying from Joshua James again.
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Posted 4 years ago
Fantastic service, easy to navigate the website, great choice of items in stock. Fast delivery, would definitely recommend!
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Posted 4 years ago
Your site was easy to use and all my chosen items were delivered on time and well packaged. I would recommend you to my friends.
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Posted 4 years ago
Excellent service..easy website to navigate..quick and efficient service..package arrived within timescale.
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Posted 4 years ago
Very good
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Posted 4 years ago
Excellent service and very happy with ptoduct
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Posted 4 years ago
I bought 4 items online, easy process. Kept up to date and items arrived when stated. I have bought from them before and will definitely use again. Items as pictured.
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews