Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a nomination charm for a family member's birthday, the website is very easy to use and the free delivery was very quick, very happy with the charm and the service.”

Helpful Report

Posted 1 year ago

Thank you so much Gillian for the amazing 5 star review of Joshua James! We are delighted to hear that not only was the website easy to use and the delivery was quick, but that you were pleased with the charm and our service! We appreciate you being a returning customer and hope we can keep providing you with the very best. Kind regards, The JJ team x

Posted 1 year ago

“Great range and great prices. The delivery was fast and excellent customer service.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Joshua James! We're so pleased to hear that you had a great experience with our range, prices, delivery and customer service. We really appreciate your loyalty and look forward to continuing to provide the same great service to you in the future! Kind regards, The JJ team x

Posted 1 year ago

“Ordered a nomination watch a couple of weeks ago it came and it was snapped so that the watch band and face aren’t attached. I have emailed regarding getting this sorted and still heard nothing back. Any help would be greatly appreciated.”

Helpful Report

Posted 1 year ago

Hello Jasmine, We are so very sorry to hear you have not had a response. I have checked for you and unfortunately we do not have any emails from you. Please can you email support@joshuajames.com and we can help you with this. Kind regards, The JJ team x

Posted 1 year ago

“My wife loved it. Could allow 5 letters rather than 3.”

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Posted 1 year ago

Thank you, Roger, for the wonderful 5 star rating of Joshua James! We really appreciate you being a repeating customer! We are so pleased to hear your life loved her gift. Kind regards,. The JJ team x

Posted 1 year ago

“The pearl pendant is beautiful. As a present to my granddaughter it was perfect.”

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Posted 1 year ago

Thank you so much for the terrific 5-star review of Joshua James! We are so pleased you found the pearl pendant beautiful and the perfect present for your granddaughter! We are also so happy that you've chosen to be a repeat customer of ours. We look forward to providing more quality jewelry for you in the future! Kind regards, The JJ team x

Posted 1 year ago

“Lovely nomination bracelet and charm. Fast delivery. Good price. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Joshua James, Carter! We really appreciate your loyalty and patronage. It's great to see that you were also pleased with the lovely nomination bracelet and charm, as well as their fast delivery and good price. Thank you for being a returning customer! Kind regards, The JJ team x

Posted 1 year ago

“Good selection, arrived within timescales stated. Very pleased”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating of Joshua James - we really appreciate it! It's great to know you were happy with the selection and that it arrived within the timescales stated. We're very pleased! Kind regards, The JJ team x

Posted 1 year ago

“Fast service thank you”

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Posted 1 year ago

Thank you so much for your 5 star rating of Joshua James, Myra! We are so pleased to hear your experience with us was a positive one. We appreciate your loyalty as a returning customer and thank you for your fast service. Kind regards, The JJ team x

Posted 1 year ago

“Such a good choice of nomination charms - always pleased with selection and delivery. Many thanks”

Helpful Report

Posted 1 year ago

Thank you, Hilary, for the 5 star rating of Joshua James! We appreciate your loyalty and are so pleased to know that you are always satisfied with our selection and delivery. We sincerely appreciate your support and thank you for choosing us! Kind regards, The JJ team x

Posted 1 year ago

“Excellent service. Fast delivery and item as described.”

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Posted 1 year ago

Thanks so much for the 5 stars, D! I'm so glad you had an excellent experience with the service and that your purchase arrived quickly and as described. It really means a lot to us. Kind regards, The JJ team x

Posted 1 year ago

“lovely bit of jewellery but delivered to the wrong house”

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Posted 1 year ago

Thanks so much for your review of Joshua James, Soph! We really appreciate you taking the time to express your thoughts and we are very sorry your order was delivered to the wrong house. Kind regards, The JJ team x

Posted 1 year ago

“Excellent service, very easy to order and item came exactly as described. Very quick delivery too. Would definitely order through Joshua James again.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating and for your kind words about my services! I'm so glad that you found ordering from Joshua James to be an easy process and that the item arrived as described! I really appreciate your quick delivery and I am also glad that you plan to order from Joshua James again. Thank you so much for being a repeat customer! Kind regards, The JJ team x

Posted 1 year ago

“Item arrived relatively quickly. Exactly what I ordered and all packaging in great condition.”

Helpful Report

Posted 1 year ago

Thanks so much for your 5 star rating of Joshua James! We're so glad you were pleased with your purchase. We really appreciate that you're a loyal customer, returning to us each time you shop. Thanks for letting us know that the item arrived quickly, in exactly the condition you ordered, and was well packaged. We truly appreciate your business and look forward to serving you again soon. Kind regards, The JJ team x

Posted 1 year ago

“I've bought a few nomination charms came on time no problems at all highly recommend them fantastic servicev”

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Posted 1 year ago

Thank you for your 5 star rating of Joshua James! It means a lot to us. We're delighted to hear that you had such a great experience with our nominated charms and that you were so satisfied with our fantastic service. We really appreciate your kind words! Kind regards, The JJ team x

Posted 1 year ago

“Beautiful”

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Posted 1 year ago

Thank you David for your 5 star rating of Joshua James! We're thrilled to hear that he's made another beautiful home for you! We appreciate your choosing us again, thank you for your loyalty. Kind regards, The JJ team x

Posted 1 year ago

“Lovely products I bought for my daughters 18th bday”

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Posted 1 year ago

Thank you so much Cheryl for the 5-star rating of Joshua James! We are so excited to hear that you were pleased with the lovely products you bought for your daughter's 18th bday. Kind regards, The JJ team x

Posted 1 year ago

“Joshua James’ is a great company to deal with. They have a huge stock and deliver the goods as promised . I had a query about an online purchase and rang them and my query was sorted .”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Joshua James! It's great to hear that we have such a great stock, and that our helpful customer service staff were able to assist with your query - we agree with you that Joshua James' is a great company to deal with! Kind regards, The JJ team x

Posted 1 year ago

“Beautiful charm bought for a friends birthday and she loves it. Super speedy delivery. Overall excellent experience and would order again.”

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Posted 1 year ago

Thank you so much Laura for your 5 star rating for Joshua James! We are so glad to hear that your friend loved our beautiful charm and that you had a fantastic experience with our speedy delivery. We really appreciate your loyalty and we look forward to welcoming you back soon! Kind regards, The JJ team x

Posted 1 year ago

“Very satisfactory purchase. Very please with service & delivery.”

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Posted 1 year ago

Thank you so much, Clair, for your 5 star rating of Joshua James! We are glad to hear that you had a very satisfactory purchase with us and were pleased with the service and delivery. We are so happy to have you as a repeat customer and look forward to serving you again in the future! Kind regards, The JJ team x

Posted 1 year ago

“Brilliant service and price thank ypu”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star review of Joshua James! We are delighted to hear that you had a great experience with our services and pricing. It means a lot to us that you are a loyal customer, and we are grateful to have your support. Thank you! Kind regards, The JJ team x

Posted 1 year ago

Joshua James is rated 4.7 based on 21,734 reviews