Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

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“Never had an issue with purchasing from Joshua James Jewellery. Items have always arrived on time and we'll packaged.”

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Posted 3 years ago

“Easy to order and quick delivery. Would definitely recommend and will definitely use again”

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Posted 3 years ago

“Excellent service and easy to use website. Quick delivery, Very Satisfied”

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Posted 3 years ago

“Very good quality jewellery- beautifully presented with clear notification of postage and arrival dates. A great choice.”

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Posted 3 years ago

“Great company . Perfect service”

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Posted 3 years ago

“Really great company . Fast delivery and well packaged .”

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Posted 3 years ago

“Bought various items for Christmas gifts, very pleased with them also the speed at which they arrived excellent service thanks”

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Posted 3 years ago

“beautiful”

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Posted 3 years ago

“Excellent quality and delivery times.”

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Posted 3 years ago

“Have ordered several times nd have always had fantastic service”

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Posted 3 years ago

“Ordered and received in 3 days fab service. Charms beautiful”

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Posted 3 years ago

“There is a good range of products available, and very fast delivery.”

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Posted 3 years ago

“Great product and fab service, thank you!”

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Posted 3 years ago

“Absolutely beautiful charms”

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Posted 3 years ago

“I got two Nomination charms and some jewellery cleaner. Arrive quickly, packaged well and at a good price. Good products! I would recommend”

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Posted 3 years ago

“Always had good quality and quick delivery”

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Posted 3 years ago

“The water sign ring is beautiful. I love it and it looks good”

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Posted 3 years ago

“Every Nomination charm I have bought from you has been lovely. The service is really good too. Thank you”

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Posted 3 years ago

“The nomination I chose was delivered on time as per the order . It was well packaged and a gift bag was also included which was a nice addition. On the whole I am very pleased with my purchase”

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Posted 3 years ago

“I ordered a necklace and just received an empty box. They said the necklace was stapled to the invoice which 1) makes no sense when they sent out a box and 2) there was nothing stapled to the invoice. I have had multiple back and forth emails asking for a replacement before I was informed the item was out of stock because my original order had been the last one. I am yet to receive a refund and now only have a few days before a christmas to find an alternative christmas present. All in all, a very frustrating experience.”

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Posted 3 years ago

Hello Rosie, We are so sorry about this. I have had a look at your order and can see that you have now been refunded for this. Please accept our sincere apologies for any inconvenience caused by this. Kind regards, The JJ team x

Posted 3 years ago

Joshua James is rated 4.7 based on 21,739 reviews