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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 4 years ago
Interesting selection of goods and easy to order. Very prompt delivery. Nicely packaged. Items are good quality. Third time of ordering and have Recomnded your site to friends and family. You won’t be disappointed if you shop with them.
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Posted 4 years ago
Excellent selection, excellent pricing, excellent service. Have purchased from Joshua James before and will continue to do so. Highly recommend.
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Posted 4 years ago
Good communication, very quick delivery, charms exactly as seen/described, excellent quality, would certainly order from this company again.
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Posted 4 years ago
fast delivery great quality
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Posted 4 years ago
Easy to find on website and arrived as promised
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Posted 4 years ago
Very nice charm, chose free 2-3 day delivery and came in good time. Well packaged and protected.
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Posted 4 years ago
Was very happy with the product and how quick it came. Will definitely purchase again from Joshua James Jewellery.
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Posted 4 years ago
I've been ordering Nomination charms for many years and always receive the charms promptly and in excellent condition. Lovely charms and lovely company thank you.😁
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Posted 4 years ago
Good Afternoon Jayne, Thank you for your message. I am glad to hear that you've had a positive experience with us and that you've been ordering Nomination items with us for quite some time. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily
Posted 4 years ago
A very good company to deal with. Good prices,quality and service.
Helpful Report
Posted 4 years ago
Good Afternoon, Thank you for your message. I am glad to hear that you are happy with the service you received. Please let us know if we can do anything to help you in the future. Kind Regards, Lily
Posted 4 years ago
Hi very fast postage but wrong itam delivered I ordered a rose gold nomination braclet and I got the silver one instead I have sent it back
Helpful Report
Posted 4 years ago
Good Morning, Thank you for your message. I am sorry to hear that you received the incorrect coloured bracelet, there must have been an error at packing. Once we have received your return, we will proceed and get the correct bracelet sent out to you. Kind Regards, Lily
Posted 4 years ago
Great all around
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Posted 4 years ago
Hello Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James. Please let us know if you need any help in the future. Kind Regards, Lily
Posted 4 years ago
Excellent service , fast delivery cannot fault
Helpful Report
Posted 4 years ago
Good Afternoon Barbara, Thank you for your message. I am glad to hear that you think the service is excellent and that the delivery was prompt. Please get in touch if you need any further help or assistance in the future. We are happy to help and we are available between Monday to Friday 9am - 5pm. Kind Regards, Lily
Posted 4 years ago
Just love the bracelet and charms I purchased online for a gift, the choices were great. I’m delighted both with the quality and speedy delivery
Helpful Report
Posted 4 years ago
Good Afternoon Theresa, Thank you for your message. I am glad to hear that you're happy with the quality of your purchase and the speedy delivery. Please let me know if there is anything we can do to help in the future. Kind Regards, Lily
Posted 4 years ago
I ordered 2 nomination links as a gift and was lucky enough to receive a free bracelet. Browsing the products and ordering from Joshua James Jewellery was easy. Package arrived quickly with gift packs to insert links and a box to place them into. Will use again :)
Helpful Report
Posted 4 years ago
Good Afternoon, Thank you for your message. I am glad to hear that you've had a positive experience with us. Thank you for taking the time to write a review. Your feedback is highly appreciated. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily
Posted 4 years ago
I’m very pleased with the item that I ordered- I was kept in touch about when it would arrive and had no problem with the ordering process. I would use this company again.
Helpful Report
Posted 4 years ago
Good Afternoon Sue, Thank you for your message. I am glad to hear that you were kept updated about your parcel. Please don't hesitate to get in touch if you need any help in the future. We are available Monday to Friday from 9.00am until 5.00pm. on 01482 638960 or alternatively: support@joshuajamesjewellery.co.uk Kind Regards, Lily
Posted 4 years ago
I've ordered from Joshua James several times and I'm never disappointed.
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Posted 4 years ago
Good Afternoon, Thank you for your message. What great news! Thank you for taking the time to write a review. I am glad to hear that you've never been disappointed. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily
Posted 4 years ago
Fabulous range of jewellery, reasonable p&p, very fast delivery with lovely packaging for the charms I ordered, which was great because they were a birthday present. I will definitely be using this company again & can highly recommend them.
Helpful Report
Posted 4 years ago
Good Afternoon Christine. Thank you for taking the time to post a review. What fabulous feedback! I will pass this on to the relevant department. I hope the recipient liked their birthday gift. Please let me know if there is anything we can to do help or assist you in the future when it comes to future orders. We are happy to help where we can. Kind Regards, Lily
Posted 4 years ago
Lovely product and great service and quick delivery . Will be ordering again
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Posted 4 years ago
Good Afternoon, Thank you for your message. I am glad to hear that you've had a good experience and that you'd like to order from us again. Please let us know if you need any help in the future. Kind Regards, Lily
Posted 4 years ago
Good customer service fast delivery great offers never been disappointed with any orders.
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Posted 4 years ago
Good Afternoon Lynda, Thank you for taking the time to write a review. I am glad to hear that you've had a positive experience and that you were happy with the customer service. Your feedback is appreciated. Please get in touch if you need any help or assistance in the future. Kind Regards, Lily
Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews