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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Fabulous service ordered item delivery was prompt thank you
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Posted 2 years ago
Hello Sharon, We are so happy to hear your order arrived quickly for you. Thank you for taking the time to leave us this review. Kind regards, The JJ team x
Posted 2 years ago
I've used this company previously and that's why I didn't hesitate to use it again. I bought a charm for my granddaughter's bracelet for her birthday and it arrived in good time and condition and the price was exactly what I wanted to pay.
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Posted 2 years ago
Hello Pauline, Thank you so much for the lovely review. We are so happy to hear you are happy with your granddaughter's charm! Kind regards, The JJ team x
Posted 2 years ago
Great services very cheap
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Posted 2 years ago
Hello Valerie, Thank you so much for the 5-star review. Kind regards, The JJ team x
Posted 2 years ago
Great value for money and free delivery, what’s not to like!
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Posted 2 years ago
Hello Ruth, Thank you for the 5-star review! We so very happy to hear you love our prices and free delivery :) Kind regards, The JJ team x
Posted 2 years ago
Item was a perfect gift
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Posted 2 years ago
Hello Holly, Thank you so much for the 5-star review. We are so happy to hear you loved your order. Kind regards, The JJ team x
Posted 2 years ago
Excellent service and quick delivery
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Posted 2 years ago
Hello Lisa, Thank you so much for the lovely review. We are so happy to hear your order arrived quickly for you. Kind regards, The JJ team x
Posted 2 years ago
Did exactly what it said on the tin
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Posted 2 years ago
Hello Diane, Thank you so much for the 5-star review! Kind regards, The JJ team x
Posted 2 years ago
L'excellent service à la clientèle est la clé du succès et de la popularité de ce magasin. Un service très attentif et courtois, une excellente gamme de produits et des prix raisonnables.
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Posted 2 years ago
Hello Henry, Thank you so much for the lovely 5-star review!! We really appreciate it. Kind regards, The JJ team x
Posted 2 years ago
Quality goods, quality service, reasonable prices, wide range, up to date and complete product description. I recommend. Thank you for your work.
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Posted 2 years ago
Hello George, Thank you so much for the 5-star review and for sharing your experience with us. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x
Posted 2 years ago
Beautiful very pleased with my purchase
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Posted 2 years ago
Hello Pauline, Thank you so much for the 5-star review. We are so happy to hear you loved your order. Kind regards, The JJ team x
Posted 2 years ago
Swift delivery and loved that a gift bag was included as other sellers of nomination charms haven’t provided this😀
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Posted 2 years ago
Hello, Thank you so much for the lovely review. We are so please you are happy with your order and the packaging! Kind regards, The JJ team x
Posted 2 years ago
Do not buy from this company!!!! It came badly packaged and then my item was completely rusty and they didn’t offer any kind of refund or apologise DONT ORDER FROM THIS COMPANY go directly to the store you can get the item from
Helpful Report
Posted 2 years ago
Hello Lillian, I am so very sorry you are not happy with the charm you received. I can't seem to find any correspondence on this so please email me at support@joshuajamesjewellery.co.uk and we can get this sorted for you straight away. Kind regards, The JJ team x
Posted 2 years ago
Delighted with my purchase. Such a good choice of necklaces. Delighted that it came with a presentation box. The necklace was better quality than I thought.
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Posted 2 years ago
Beautiful jewellery case, delivered in record time and for free.
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Posted 2 years ago
Hello, We are so happy to hear you loved your order and it arrived quickly for you! Thank you for the 5-star review. Kind regards, The JJ team x
Posted 2 years ago
Fabulous quick delivery, as usual.
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Posted 2 years ago
Hello, Thank you very much for the 5-star review. We are so pleased to hear your order arrived quickly for you. Kind regards, The JJ team x
Posted 2 years ago
Really Pleased with quick turn around and there was a huge selection to choose from but JJ was the only one that had this charm in stock so one happy customer
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Posted 2 years ago
Hello Alison, We are so happy to hear you found the charm you wanted with us! Thank you for the lovely review. Kind regards, The JJ team x
Posted 2 years ago
Fast reliable service, would recommend
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Posted 2 years ago
Hello Dawn, Thank you very much for the 5-star review and for recommending us. We really appreciate it. Kind regards, The JJ team x
Posted 2 years ago
My daughter loves it.
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Posted 2 years ago
Hello, Thank you for the 5-star review. We are so happy to hear your daughter loved her gift! Kind regards, The JJ team x
Posted 2 years ago
An easy website to navigate. Prompt delivery. Good quality merchandise. Helpful and prompt customer service when my item needed to be refunded and reordered. I bought the wrong size bracelet.
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Posted 2 years ago
Hello Jane, Thank you so much for the lovely review. We are so happy to hear everything was sorted out quickly for you! Kind regards, The JJ team x
Posted 2 years ago
Used Joshua James Jewellery a few times now - always deliver promptly, never any issues with quality / service / delivery. Would definitely use again and recommend.
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Posted 2 years ago
Hello, Thank you so much for the 5-star review and for taking the time to share your experience with us. Kind regards, The JJ team x
Posted 2 years ago
Joshua James is rated 4.7 based on 21,734 reviews