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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I ordered 2 lots for delivery in the same day (completed order then added a couple more)within minutes of each other. 1 delivery came a couple of days later, the other was approx 8-10 days. The following day, after I had spent a decent amount of money (5 charms), the site was offering a 20% discount. Having emailed Joshua James, I did not receive a response. I have just been made unemployed so the 20% discount would have been worthy.
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Posted 4 years ago
Once again seemless service, love the charms
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Posted 4 years ago
I have not yet received this bracelet and charm. Can you please tell me why the delay
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Posted 4 years ago
good happy with this product
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Posted 4 years ago
Excellent service with prompt delivery. Found it difficult to attach the links to the nomination bracelet without instructions but fortunately knew someone who had one.
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Posted 4 years ago
Paid extra for engraving on a charm, it looks like a black mush band, can't read it amd should not have been given the option nor pay for it to ruin my charm. I wrote to Joshua James and they did not resolve my matter only saying they too couldn't read the engraving on the photo I sent amd to send back, which would incur more cost to myself. A joke of a company. Avoid
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Posted 4 years ago
Lovely charms, sure the ladies will love them, great Christmas prezzies
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Posted 4 years ago
I've been shopping hear for a few years and they never disappoint. Delivery is very quick, the items are always packaged really well and the prices are usually better then anywhere else. I can't praise them highly enough. Even in these strange times they put the customer first.
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Posted 4 years ago
Very good service
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Posted 4 years ago
So happy with my purchase I will be using you again was so easy to order and received them so quick I would recommend Joshua James
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Posted 4 years ago
I'm very pleased with my order.thank you
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Posted 4 years ago
Would love to write a review but still have not received my item that was purchased 6th November and money has been taken from my bank account
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Posted 4 years ago
Quick delivery and well packaged will use again
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Posted 4 years ago
2 lovely charms bought for my daughter fit Christmas. Arrived in time, well packaged and had little flat gift packs inside for each charm.
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Posted 4 years ago
Very quick delivery item as ordered very please
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Posted 4 years ago
Can't really review the items that I bought properly as I've been unable to gift it yet. I ordered a nomination starter bracelet, a charm and a tool to let me add links to the bracelet at a future date. As I had to buy a charm as well as a starter link I expected it to come back inserted and ready to wear. It didn't. It came back as a chain of links with the chosen seperate. Easy enough, i'll join them with the tool I ordered, except the tool wasn't in the delivery. I have now missed the recipients birthday and was unable to give them their gift due to it being a string. It wouldn't have been so bad if I was notified that the tool was out of stock and wasn't going to arrive, I could have found a store that was able to link them, as my nearest store that was able to do this was badly flooded earlier in the year and hasn't yet reopened. Hopefully the tool will arrive by Christmas to allow me to gift it then.
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Posted 4 years ago
I've had many Nomination charms from JJJ & its always been perfectly packaged & delivered very quickly...the jewelery itself always arrives in perfect condition, shiney & exactly as it should be & the prices are very fair too...I would deffinately recommend JJJ to anyone
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Posted 4 years ago
Always satisfied with Joshua James
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Posted 4 years ago
Very easy to navigate the website to make my selected purchase. Very prompt delivery as well.
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Posted 4 years ago
Charm arrived well packed but dissapointed no small gift bag only the card for charm . When I have purchased charms elsewhere I have always had a small nomination gift bag
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews