Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At what point will this company (and trading standards) recognise the phrase "in-stock" and how this company bends the meaning of that phrase. I ordered the item for my elderly disable Mother BECAUSE it was in stock and then paid in good faith-only to receive an email two days later saying it was out of stock. Looking at reviews, it seems this "shop" gets stock in bursts, as the good and poor comments are sometimes chunked together over small time periods. I bought in good faith and should not expect a lottery, luck or poor management to affect my experience or purchase. I now have to spend more on another gift, possibly enter into legal proceedings to get monies back and have to dissapoint someone on Christmas Day. Thanks a lot for adding to the stress levels and flying the flag for yet more sub-standard British service in the retail section.”

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Posted 6 years ago

“Product was as described and well packaged. Delivery, especially for such a small item, was slower than anticipated.”

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Posted 6 years ago

“My wife ask me to order this as it is for me at Christmas, it,s nice to find the big charms as they are getting harder to find, everywhere I have been seem to hold the classic in stock.”

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Posted 6 years ago

“Items always advertised as "In stock" but they don't have the items and orders go to "awaiting stock" once you place your order and they take your money. There is no way to contact them as they do not answer the phone nor respond to emails. Borderline shady business! I will never use again.”

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Posted 6 years ago

“Great prices. Super speedy delivery.”

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Posted 6 years ago

“Great product and good value prompt delivery and service would highly recommend”

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Posted 6 years ago

“Fast dispatch and Delivery”

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Posted 6 years ago

“Did start to panic once i read the reviews but i received my item within 7 days & it was lovely. Thank you”

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Posted 6 years ago

“Very pleased with my purchase quick delivery too. I be ordering more in the new year for sure”

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Posted 6 years ago

“The wrong items purchased came.”

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Posted 6 years ago

“Fantastic web site easy to use super fast FREE delivery . Highly recommend”

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Posted 6 years ago

“I know its Christmas but I am absolutely livid. I ordered several hundred pounds worth of good but nothing has turned up and further more no way of contacting you by phone as the number listed is not valid. I e mailed your centre and still nothing. Please can you contact me urgently 07970130190 Maria”

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Posted 6 years ago

“Brilliant service will use this company again .”

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Posted 6 years ago

“Ordered 2 charms after taking my money said they were out of stock ,checked website still taking orders for the 2 items , be warned leave well alone”

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Posted 6 years ago

“AVOID AT ALL COSTS!!! Ordered 3 charms none arrived. Ignoring emails and won't answer phone. One disappointed daughter for Christmas and no money to pay for more”

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Posted 6 years ago

“Ordered 2 charms on the 30th of November no answer on phone number provided email and Facebook messages ignored, marked as dispatched but reading these reviews I don’t hold much hope of recieving! Con artists AVOID!!!!!”

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Posted 6 years ago

“Jewellery is perfect, but had dispatched email way before item was dispatched, when i questioned this they said they didnt actually have any in stock”

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Posted 6 years ago

“Great gift very quickly delivered and fantastic quality. The only down side is the packaging for the items could be better. I wasn’t sure what went in the tissue paper and if the charm goes in the little card pouch or not as I was concerned it would get lost? so some form of explanation to those packinging it up to gift to someone or markers to say what goes in what package would be good”

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Posted 6 years ago

“Delighted with my purchase, and the delivery excellent. Thanks.”

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Posted 6 years ago

“Didn’t receive a box for the charm that I ordered. I contacted Joshua James over a week ago and still awaiting a reply.”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews