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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Awesome products, very very reasonable price, fastest delivery ,excellent service
Helpful Report
Posted 1 year ago
Thank you so much, Maureen, for your 5 star rating of Joshua James! We appreciate your loyalty and are so glad that you find our products to be awesome and our prices to be very reasonable. We also pride ourselves on fast delivery and excellent service and are thrilled that you are a returning customer. Thank you for your continued support! Kind regards, The JJ team x
Posted 1 year ago
Just received charm for my granddaughter, excellent service, excellent price and amazing delivery, she is well pleased .
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Joshua James! We are pleased to hear that you and your granddaughter are satisfied with the charm, the price, and the delivery. We strive to go above and beyond for all of our customers, so it's great to get feedback like yours! Kind regards, The JJ team x
Posted 1 year ago
Quality watch at great price with next day delivery. Will use again.
Helpful Report
Posted 1 year ago
Thank you, Alan, for your wonderful 5 star rating of Joshua James. We are so glad that your experience with us was worthwhile and that you were pleased with the quality of the watch and the great price. We appreciate that you got the item delivered to you in time and we hope to have you as a customer again. Thank you again! Kind regards, The JJ team x
Posted 1 year ago
Always order my nomination charms from here its such great service. Delivery is very quick and Customer Service excellent
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Joshua James, Sue! We really appreciate your continued loyalty and are so glad to hear that you continue to have such a great experience with our services here at Always order my nomination charms. We are thrilled that our speedy delivery and excellent customer service are always a part of your shopping experience with us and we truly value your patronage. Thank you for your kind words and support! Kind regards, The JJ team x
Posted 1 year ago
Very good service, no complaints at all
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, June! We are so pleased to hear that you had a very positive experience with Joshua James, and we really appreciate you taking the time to share your feedback. We are also thankful that you have been such a loyal customer! Kind regards, The JJ team x
Posted 1 year ago
Last minute ish gift required and they were so helpful in helping me select and process the order online correctly. Got in time, happily paying more and it looked lovely and engraved well. Overall very pleased.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Joshua James! We are so glad that you had a great experience with our services, especially during such a last minute request. We truly appreciate that you chose to be a returning customer and we look forward to continuing to serve you in the future. Kind regards, The JJ team x
Posted 1 year ago
A wonderful store, the goods are available as we like, the delivery is fast and free, and if the goods are out of stock, they return to the store quickly … I recommend it with love ♥️
Joshua James 5 star review on 1st May 2023 Joshua James 5 star review on 1st May 2023 Joshua James 5 star review on 1st May 2023
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Joshua James and your kind words! We are so grateful to have such a loyal customer like you. It's our top priority to make sure that our customers have the best experience possible, so we appreciate you taking the time to share your feedback with us. Kind regards, The JJ team x
Posted 1 year ago
Order sent in good time. Definitely ordering again
Helpful Report
Posted 1 year ago
Thank you Carolyn for your 5 star rating of Joshua James. We are glad that your order was sent in good time and we appreciate your loyalty as a repeating customer. We look forward to serving you again! Kind regards, The JJ team x
Posted 1 year ago
I was very pleased with my purchase which I gave as birthday present for my wife. She loves the look of the design with the hearts on the bracelet and has decided to have the grandchildren names to be engraved on the individual hearts. Thank you for your service and I would recommend you to my family and friends.
Helpful Report
Posted 1 year ago
We are so pleased to hear your wife loves her bracelet. And thank you so much for your recommendation. We look forward to seeing you again. Kind regards, The JJ team x
Posted 1 year ago
Bought a personalised charm for my nomination bracelet. Great service and super fast delivery. Will definitely be buying from you again and recommending.
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Joshua James. We really appreciate the kind words and it's wonderful to hear that you enjoyed our service and the fast delivery. We're so glad we were able to provide the perfect personalised charm for your Nomination bracelet and we'd love for you to come back and shop with us again soon. Thank you for your recommendation too! Kind regards, The JJ team x
Posted 1 year ago
Very pleased with my items . highly recomended .
Helpful Report
Posted 1 year ago
Thank you so much, Kaen, for giving Joshua James a 5-star rating! We are very pleased that you are happy with your items and highly recommend us. We really appreciate your loyalty as a customer and are so glad that you are satisfied. Thanks again! Kind regards, The JJ team x
Posted 1 year ago
I placed an order for earrings on the 9 April and it’s now the 30 and still not received then. I sent an email on the 27 requesting what’s happening but no reply
Helpful Report
Posted 1 year ago
Thank you very much for your feedback, Lorraine. We appreciate that you took the time to let us know about your experience. We are sorry to hear that you placed an order with us on the 9 April and have not yet received it. We will look into this immediately. Please accept our sincere apologies. Kind regards, The JJ team x
Posted 1 year ago
Very helpful friendly and efficient, charm was 'charming'
Helpful Report
Posted 1 year ago
Thank you, Kathy, for your 5-star rating of Joshua James! We are so glad to hear that you found Joshua to be very helpful, friendly, and efficient with a charming charm. We appreciate your kind words and are delighted that Joshua was able to make your experience with us so positive. Kind regards, The JJ team x
Posted 1 year ago
Lovely nomination charm. My Mum was very pleased with it.
Helpful Report
Posted 1 year ago
Thank you so much for you 5 star rating of Joshua James! We are glad to hear that you were pleased with the lovely nomination charm. We are so happy to know that your Mum was equally as pleased with it! Thank you for your kind words! Kind regards, The JJ team x
Posted 1 year ago
Excellent service and fast delivery
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Posted 1 year ago
Thanks so much Caroline for your fantastic five star rating of Joshua James! We're delighted to hear you had excellent service and fast delivery. Kind regards, The JJ team x
Posted 1 year ago
Love my new charm so much i have just ordered another.
Helpful Report
Posted 1 year ago
Thank you so much, Henrietta, for your 5-star rating of Joshua James! We are so glad to hear that you love your new charm. We are also grateful that you are a loyal, returning customer. Thank you for your support! Kind regards, The JJ team x
Posted 1 year ago
Waited for 4 days when i paid for next day delivery then cancelled on me
Helpful Report
Posted 1 year ago
Hello Matthew, Thank you for your review. I have had a look at your order and I can see you uploaded a photograph of 2 people and not a image of handwriting which is why we had to cancel your order as this is not something we can engrave. Kind regards, The JJ team x
Posted 1 year ago
Very happy with my purchase, I paid for faster delivery as it was for a gift, however I was surprised just how fast it was delivered especially as it was engraved. Very impressive 😊
Helpful Report
Posted 1 year ago
Thank you for your kind words, Melanie! We're so glad you had a great experience and that you were pleased with the speed of delivery considering that the item was engraved. We value you as a returning customer and appreciate you taking the time to leave such a great review. Thank you! Kind regards, The JJ team x
Posted 1 year ago
Multiple choice of charms and always free and quick delivery . Would recommend
Helpful Report
Posted 1 year ago
Thank you for your kind words, Andrea! We really appreciate your 5-star rating of Joshua James! It's great to know that you are enjoying having multiple choices of charms and fast delivery. Kind regards, The JJ team x
Posted 1 year ago
Received my Coronation Nomination Charm and I am really pleased with it, usual excellent quality.
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Posted 1 year ago
Thank you so much, Fiona, for your wonderful 5 star rating of Joshua James. We are delighted that you are pleased with your Coronation Nomination Charm and appreciate your loyalty. Kind regards, The JJ team x
Posted 1 year ago
Joshua James is rated 4.7 based on 21,734 reviews