Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on 30/07 for a ring for my anniversary. with next working day delivery, the ring did say out of stock for 2-3 days so i was still expecting it for the later part of the following week. I didnt hear nothing from the company about the order so I Questioned this with the owner on 05/08, he replied the follwing day that it was still out of stock and theyre now not sure when the ring was coming back in to stock. i told him id like to wait as this is the ring i want. two whole weeks later with still no contact, i checked the website and it said that the ring was in stock. so i emailed him AGAIN on 19/08 asking for the ring as its now in stock, then this morning he has came back to me to say its still out of stock and would i like a different ring or one which wouldn't fit my Girlfriend? so i checked the website again and now they have changed the status to out of stock! I requested a refund and now have to search elsewhere for a ring to come by the end of next week Because Joshua James messed me around for 21 Days! Id avoid using this website if i was anybody out there and go to literally anybody else. Not worth the hassle! Extremely bad customer service!”

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Posted 4 years ago

“I always get my jewelry from them. First class service”

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Posted 4 years ago

“Bought many Nomination bracelets and charms fromm JJ over many years. They are always packaged so beautifully and amazing quality. Service is so quick and nothing over priced.”

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Posted 4 years ago

“Always order nominations charms from Joshua James. I like the website and it’s easy to find what I’m looking for. Delivery is quick. The one time my order didn’t arrive, I did get a replacement although it wasn’t sent out straight away which was a shame as I wasn’t able to give it as a gift on time. That was the only issue among numerous orders.”

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Posted 4 years ago

“They sent me the wrong item, sent it back still waiting for the actual item that ordered to arrive. Very unprofessional service and i am very disappointed. Will not be ordering from this place again!”

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Posted 4 years ago

“Website easy to use, quick delivery and happy with purchase :)”

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Posted 4 years ago

“Great service , prompt delivery”

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Posted 4 years ago

“Very [leased with all mt purchases from Joshua James”

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Posted 4 years ago

“Gorgeous little charm quick delivery very pleased and would recommend Joshua James Jewellery”

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Posted 4 years ago

“Quick delivery. Easy to use website. I ordered 2 beautiful charms for my Nomination bracelet which mean something to me!”

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Posted 4 years ago

“Lovely earrings, easy to order and arrived promptly. Good quality and were what I wanted. Would recommend and will return again to purchase more good quality goods. Thank you”

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Posted 4 years ago

“Very pleased with my beads and the service”

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Posted 4 years ago

“Good range of Nomination Links and arrived very quickly. Could do with tool to help put links together as quite fiddly”

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Posted 4 years ago

“First time buying from Joshua James and would order again from them. I ordered a charm for my nieces birthday and it arrived in good time and well packaged, the birthday girl loved it.”

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Posted 4 years ago

“I have bought nearly all my nomination charms from Joshua James on line as I don’t live near the shop.I have found them to be efficient and prompt with all my orders .I will continue to buy from then as I have for a few years now. Thank you for your service x”

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Posted 4 years ago

“Every order is despatched very quickly and efficiently.”

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Posted 4 years ago

“Wrong email address”

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Posted 4 years ago

“Despatch advises July 30th Charm arrived August 13th Royal Mail 48 hour postage label on Jiffy bag. Not actually convinced despatch is when they tell you it is ! Won’t rush to use again”

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Posted 4 years ago

“Great selection of items on offer on the site. Easy to navigate and to order. Good communication throughout the process. Speedy and reliable delivery”

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Posted 4 years ago

Hi Gillian, Thank you for the feedback. I am pleased that you found our service good. We work hard to ensure that every customer has the same experience. If you need advice or any guidance please don't hesitate to contact us. Kind Regards -Reece

Posted 4 years ago

“Very pleased with my purchases, we received order updates, very fast delivery. Both bracelets were birthday presents, both recipients were very happy 😊 Thank you.”

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Posted 4 years ago

Hi, Thank you for the feedback. I am pleased that you are happy with our service. If you require any further assistance or advice please don't hesitate to contact us Kind regards -Reece

Posted 4 years ago

Joshua James is rated 4.7 based on 21,739 reviews