Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two bracelets with silver and rose gold charms as Christmas presents. They are excellent quality and the service provided by you was first class. I have recommended you to my daughter who has made a purchase. I found your website easy to understand and use. We will definitely be making further purchases.”

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Posted 6 years ago

“Terrible service. Made my order received e-Mail saying parcel was on its way, still haven’t received it so sent a message online to be told the item is not in stock and won’t get it until it is in stock. Absolutely shocking”

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Posted 6 years ago

“Received before delivery date. Fantastic quality”

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Posted 6 years ago

“Just recieved an email to write a review about my shopping experience with Joshua James! Well I’d love to, but seen as I’m still waiting for my parcel to arrive it’s not going to be a good one!”

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Posted 6 years ago

“I ordered a nomination,delivery was free & quick & it came with a little gift box,have ordered again.”

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Posted 6 years ago

“Thanks got my Xmas gift before Xmas”

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Posted 6 years ago

“I want to order some of the nomination plates but it doesn’t say on the website how to get them engraved?”

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Posted 6 years ago

“Ordered two items; a Troll bead and a Swarovski double bangle. Received the items a few days later only to find out I was sent the single bangle for the price of the double. No explanation letter, no offer of a refund for the difference. They ran out of stock but let me order anyway. Very poor ordering customer service; sorry to say I’m NOT purchasing from them anymore.”

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Posted 6 years ago

“Fabulous jewellery”

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Posted 6 years ago

“Excellent service and delivered on time, very impressed with.... item”

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Posted 6 years ago

“good prices for value however packaging could be improved.”

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Posted 6 years ago

“Great value & speedy & efficient service...can't really say fairer than that!”

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Posted 6 years ago

“Excellent service from JJJ. Prompt delivery. No problems. Good quality. Didn't realise you were so close.”

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Posted 6 years ago

“Great product but best thing is the price.. Came on time and fast. I ordered more too... Can't wait”

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Posted 6 years ago

“Came within 24 hours, no finger prints on It, it came with Christmas packaging, overall a lovely present and will be ordering again very soon.”

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Posted 6 years ago

“Beautiful charm bought for Christmas and was delivered fast.”

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Posted 6 years ago

“The nomination charms I order from Joshua James are very good quality and have always been delivered in good time. If they cannot be despatched immediately, I have always been kept informed. Excellent customer service.”

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Posted 6 years ago

“Have had several charms from you, and always been very satisfied”

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Posted 6 years ago

“Amazing service. Would definitely use again!”

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Posted 6 years ago

“Easy to use and prompt delivery.”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,739 reviews