Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,738 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I put my order in Sunday afternoon was here Monday lunch time excellent service”

Helpful Report

Posted 2 years ago

Hello Pat, We are so happy to hear your order arrived quickly for you! Kind regards, The JJ team x

Posted 2 years ago

“The service was excellent. Speedy, efficient. The product came well packed and was just as described. The recipient was absolutely delighted with her gift. Thank you”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for taking the time to leave us this amazing review. We are so happy to hear they loved their gift from you! Kind regards, The JJ team x

Posted 2 years ago

“Unfortunately I had to return an item, this was dealt with immediately and efficiently. Amazing customer service which is sadly lacking in many establishments now. I would definitely highly recommend buying from this Jeweller’s.”

Helpful Report

Posted 2 years ago

Hello Judith, We are very sorry to hear you had an issue with one of our items but we are so happy to hear this was quickly sorted for you. Thank you so much for taking the time to leave us this lovely review. Kind regards, The JJ team x

Posted 2 years ago

“Very efficient & the jewellery is exactly what is seen, thank you”

Helpful Report

Posted 2 years ago

Hello Irene, Thank you so much for this lovely review. We are so glad to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“Very good service every time I have ordered and great delivery times aswell”

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Posted 2 years ago

Hello Shane, Thank you for sharing your experience with us and for this amazing 5-star review! Kind regards, The JJ team x

Posted 2 years ago

“Everything was fine delivery etc the only thing I could not find on the Web Site was the tool to help insert the new link because I lost mine. I found it a bit difficult but did it.”

Helpful Report

Posted 2 years ago

Hello David, Thank you so much for this lovely review! I am very sorry you could not find the charm tool. I have linked this below for you - https://www.joshuajamesjewellery.co.uk/nomination-charm-tool-p4041 Kind regards, The JJ team x

Posted 2 years ago

“Excellent choice and very quick delivery.”

Helpful Report

Posted 2 years ago

Hello Wendy, We are so happy to hear you are happy with your order and it arrived quickly for you! Kind regards, The JJ team x

Posted 2 years ago

“Great service, arrived promptly and well packaged”

Helpful Report

Posted 2 years ago

Hello Wendy, Thank you so much for this 5-star review! We are so happy to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Always buy our nomination charms from you as you always have such a great selection and also the personalisation to some of them is second to none .Be shopping soon again”

Helpful Report

Posted 2 years ago

Hello, Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back! Kind regards, The JJ team x

Posted 2 years ago

“Easy to use website, excellent loyalty scheme and prompt delivery”

Helpful Report

Posted 2 years ago

Hello Sue, Thank you very much for this review! We are very happy to hear your orders always arrive quickly and you enjoy our loyalty scheme! Kind regards, The JJ team x

Posted 2 years ago

“Always a fantastic service when ordering with Joshua James, hassle free and your order is with you in a few days!”

Helpful Report

Posted 2 years ago

Hello Beverley, Thank you so much for taking the time to share your experience with us and for this lovely review! Kind regards, The JJ team x

Posted 2 years ago

“I buy all my charms from this company I haven't been disappointed in any of them & will continue buying from them first class service thankyou”

Joshua James 5 star review on 12th March 2022

Helpful Report

Posted 2 years ago

Hello Ann, Thank you so much for the amazing review. Your Nomination bracelet looks beautiful! Kind regards, The JJ team x

Posted 2 years ago

“Beautifully designed and lovely packaging”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for this lovely review! We are very happy to hear you loved your order. Kind regards, The JJ team x

Posted 2 years ago

“Very fast easy online purchase process and delivered quickly.”

Helpful Report

Posted 2 years ago

Hello, We are so happy to hear your order arrived quickly for you! Thank you for this review. Kind regards, The JJ team x

Posted 2 years ago

“Quick delivery and beautiful earrings, really well presented in the box. Thank you.”

Helpful Report

Posted 2 years ago

Hello Natasha, We are so happy to hear you loved your earrings and they arrived quickly for you. Thank you for this review. Kind regards, The JJ team x

Posted 2 years ago

“The delivery was very good and prompt.”

Helpful Report

Posted 2 years ago

Hello, Thank you for this review! We are very happy to hear your order arrived quickly. Kind regards, The JJ team x

Posted 2 years ago

“Earrings where’s absolutely beautiful present for my granddaughter birthday I recommend these too my friend also bought some for her daughter”

Helpful Report

Posted 2 years ago

Hello, We are so happy to hear your granddaughter loved these earrings! And thank you very much for recommending these to your freind! Kind regards, The JJ team x

Posted 2 years ago

“Excellent experience, great quality! Perfect gifts! Thank you Joshua James Jewellery!”

Helpful Report

Posted 2 years ago

Hello, You are more than welcome!! Thank you for this lovely review. Kind regards, The JJ team x

Posted 2 years ago

“The marquesite ring is absolutely gorgeous. Thank you”

Helpful Report

Posted 2 years ago

Hello Helen, We are so happy to hear you loved your ring! We agree with you, it is a gorgeous ring! Kind regards, The JJ team x

Posted 2 years ago

“Beautiful piece. Partner loves it and commented it looks way more expensive than it is so great value. Will definitely shop here again”

Helpful Report

Posted 2 years ago

Hello Adrian, We are so happy to hear your partner loved her ring! We look forward to seeing you again. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,738 reviews