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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I ordered a nomination charm for my daughter for Xmas she loves it , great delivery service .
Helpful Report
Posted 2 years ago
Arrived much quicker than expected. Sent with a lovely little gift pouch and bag which made it look like an expensive gift although it wasn't. I was very pleased with my purchase.
Helpful Report
Posted 2 years ago
They have a great choice unfortunately I chose the wrong one. credited on return . Will be returning .
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Super swift delivery very close to Christmas. The jewellery was just as described and came with gift boxes and dust bags too! Will definitely use Joshua James again to purchase Thomas Sabo in the future and will check else whatelse they have.
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Posted 2 years ago
Nomination charm was lovely, competitively priced and fast delivery.
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Posted 2 years ago
Beautiful ring-bought for a present for my daughter and she loves it
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Posted 2 years ago
Jewellery arrived on time and good customer service
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Posted 2 years ago
I ordered a man's nomination bracelet took two weeks to arrive I think would be better sent out not using royal mail I tried for a week to call about my order there was no answer at all poor customer service
Helpful Report
Posted 2 years ago
Great service. Good delivery information and kept informed of exactly when product would arrive. Will definitely use again
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Posted 2 years ago
Very quick delivery
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Posted 2 years ago
Amazing service and assistance to get the correct ring
Joshua James 5 star review on 5th January 2023
Helpful Report
Posted 2 years ago
Not received item yet. Apparent stock issue? Not happy in the slightest. Was a Christmas present that I haven’t received no update on whatsoever.
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Posted 2 years ago
Never got my order never got a refund asked and asked emailed and emailed was just ignored
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Posted 2 years ago
Great service and fast delivery. Highly recommend.
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Posted 2 years ago
I bought thus as a birthday gift for my granddaughter, her birthday is in April..the charm seems lovely.
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Posted 2 years ago
Excellent service and kept up to date on delivery time
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Posted 2 years ago
Nice Nomination charms/links and pleased with the free engraving on double link. Given as gifts, they were happily received.
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Posted 2 years ago
My wife has only just started collecting these charms. They are of good quality, especially those with colour embossed. Service was good and only delayed by postal strike.
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Posted 2 years ago
The jewelry was lovely arrived on ime
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Posted 2 years ago
Joshua James is rated 4.7 based on 21,739 reviews