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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Excellent company swift delivery
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Posted 1 year ago
Items were perfect but I was disappointed in the packaging. I ordered 2 charms and a bracelet. Opened the envelope and the Nomination bracelet had been put in loose so fell out onto the floor and the 2 nomination charms were in a small plastic zip lock bag. These are a gift so would have been nice to be given them in the Nomination packaging. Fast delivery and good selection of charms though.
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Posted 1 year ago
Love my nomination jewellery
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Posted 1 year ago
Myself and my daughter have ordered many items off Joshua James, we love the nomination bracelet and charms , the Choice is amazing the delivery is quick and the gift packages that come with it are lovely. Prices are reasonable for everyone.
Joshua James 5 star review on 2nd November 2023 Joshua James 5 star review on 2nd November 2023
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Posted 1 year ago
I have used Joshua James on many occasions for Nominations Charms. It's a great way to shop, not having to leave your home. My nearest Jewellers doesn't have the choice and range that I get with Joshua James. Once ordered the charms normally arrive within two days and I'm always impressed with my order. So will continue to use this company. Well done.
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Posted 1 year ago
Thrilled with my purchase, would recommend to friends and family
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Posted 1 year ago
Great prices fast delivery really good service
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Posted 1 year ago
Bought a few things over the years always great service and pricing.
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Posted 1 year ago
I bought the nomination watch for a friend for her 40th birthday she loves it . The watch is just fantastic and a good price it also looks so good with the nomination charms on it
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Posted 1 year ago
Loved my purchases
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Posted 1 year ago
Quick delivery,easy access when purchasing on line , ordered 3 times now online and had no problems at all will definitely be using this company again
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Posted 1 year ago
I bought these for my friends birthday and she loved them
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Posted 1 year ago
bought 3 nomination charms but didnt get free bracelet apparently offer started a few days after purchase. As a incentive to carry on using James thought you would have given free offer but never mind i9 will know next time.
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Posted 1 year ago
Love it fabulous love my nomination. Xx
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Posted 1 year ago
Always quick delivery and packaged well. Always but my nomination charms from Joshua James
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Posted 1 year ago
Very good services on was on time
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Posted 1 year ago
Recently bought a couple of charms with free starter bracelet. Delivery good and notifications
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Posted 1 year ago
This is actually the third time I’ve bought this bracelet, I have one myself and I liked it so much I bought my friend one for her birthday (she also loves it) and I have just purchased the third one for a friend who was celebrating her 18th birthday and she was totally thrilled with it, it’s nice to know that a beautiful bracelet can cover all ages and all of them love it, I would recommend buying it for any occasion or if you’re like me, just because you like it, I will probably buy it again..well worth the money…
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Posted 1 year ago
I ordered a personalised item which arrived inscribed with the wrong font. On contacting the firm I was offered a 15% reduction in cost or to return with a new item being sent out. I suggested a 20% refund (at a cost of less than £3) as the retuned item would not be able to be resold. I was informed that the offer was offer of goodwill not an opening for negotiation. This was from the owner of the company. Why Mr Bell thought he needed to act in goodwill when the mistake was at him end I am unsure. A simple apology would have sufficed. As a customer, I have no need to negotiate- I will simply take my custom elsewhere. Somewhat short sighted Mr Bell - I think you lost sight of the ‘big picture’ when decided to flex your muscle.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Joshua James is rated 4.7 based on 21,734 reviews