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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Great quality and quick service
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Posted 5 years ago
Lovely charm
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Posted 5 years ago
Easy to buy no fuss delivered quickly very 😁
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Posted 5 years ago
Only gave you a three because the wrong item was sent to me. I got in touch and was told to return the item. I couldn’t be bothered to return the item. Saying that the item was delivered quickly and you have an excellent variety of products. My son has since ordered me a charm from you with no trouble at all. Would use your company again because I believe it was a one off and I was the unlucky one.
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Posted 5 years ago
Easy to access, quick delivery, always use this site for my nomination charms.
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Posted 5 years ago
My delivery has not arrived. I have emailed the customer services but have not had a reply from them either
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Posted 5 years ago
Quick free delivery, item as advertised no hidden extras. Fantastic
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Posted 5 years ago
Excellent choice of quality goods plus great free delivery service..
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Posted 5 years ago
Amazing, fast delivery, cheap prices
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Posted 5 years ago
Great company to deal with. Competitive prices, speedy delivery. I always use Joshua James when shopping for jewellery online.
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Posted 5 years ago
Easy purchase and Fast delivery would recommend 📦
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Posted 5 years ago
Excellent service and fast delivery as always
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Posted 5 years ago
excellent and great value .
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Posted 5 years ago
I ordered a nomination charm for my friends birthday and I was so pleased with the online service and it arrived on time. My friend was delighted with her gift. Thank you 😊
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Posted 5 years ago
Ordered arrived the next day and delighted with purchase.Would certainly order from you again
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Posted 5 years ago
My first order went really well with complete satisfaction, however my second order seems to have a delay as I have had an e-mail to say awaiting stock, please could you advise me if expected delivery time as this is for a very special gift and us a collective present. Also I paid extra for a quicker delivery but obviously this hasn't happened so will I be refunded for delivery please? I really do need to know when this will be arriving because of you cannot complete the order fully I will have to re think the whole gift. Thank you Please get back to me asap. Lola
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Posted 5 years ago
Ordering was easy and my order was correct and arrived quickly.
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Posted 5 years ago
Thank you for a super service
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Posted 5 years ago
I ordered a Seimia chain and pendant but when it was delivered the chain looked kinked in places. I contacted Joshua James and as it was a present I needed promptly I ordered another chain and sent the damaged one back for replacement. The guy I spoke to was very helpful and posted the replacement chain out the same day which was perfect on arrival. The only downside is that that I had to pay the return postage for the damaged item.
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Posted 5 years ago
Fantastic service and delivery and I will definitely be using again in the future!
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Posted 5 years ago
Joshua James is rated 4.7 based on 21,739 reviews