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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
fast delivery very good
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Posted 4 years ago
Excellent service, quick delivery
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Posted 4 years ago
Easy online purchase , nicely packed and promptly received. Thank you.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Really quick delivery. I would definitely recommend this company . Lovely bracelet thanks
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Fabulous item arrived on time and had the packaging with it for me to make
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Posted 4 years ago
Ordered 3 nomination charms before Xmas posted on the Monday (14th dec) first class delivery and still not received now (jan 7th) not answering emails sent about them either!!
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Posted 4 years ago
I have used Joshua James a number of times and delivery is always prompt and well packaged. The charm is lovely too
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Posted 4 years ago
Excellent product and service
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Posted 4 years ago
The charm arrived very quickly after offering and was exactly as we hoped. Really good service
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Posted 4 years ago
The service and updates during covid postal problems was excellent, kept well informed and item arrived in time for christmas.
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Posted 4 years ago
Bought several items over the last few years and never had any problems whatsoever. Brilliant service
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Posted 4 years ago
As always order process very easy. Delivery prompt & products lovely. Not my first order & I’ll definately be back. Well done folks.
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Posted 4 years ago
Arrived after short delay due to postal problems but very pleased with the item purchased. My granddaughter was thrilled. Also very attractively packed
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Posted 4 years ago
No probs at all
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Posted 4 years ago
Our order was delivered on time and well packaged
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Posted 4 years ago
Well made, great designs, very nice quality. Well worth a look.
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Posted 4 years ago
I purchased 2 nomination engraved charms from this site. One was perfect but one has marks on , like it’s been caught with the engraving machine. I’ve messaged them 3 times I had a reply to clean the charm because it was probably oil, to which made no difference. I emailed them again, to say this hadn’t worked and would like a solution as it was a Christmas gift. But I’ve still not had a reply, replacement or refund or any form of communication!! Very very disappointed!!
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Posted 4 years ago
We had a collection at work for a colleagues 65th birthday. I chose a bracelet from Joshua James. The service was fantastic. The colleague in question was absolutely overwhelmed with the choice of bracelet.
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Posted 4 years ago
Joshua James is rated 4.7 based on 21,739 reviews