Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service and quick delivery, had to exchange a charm as i had duplicated one was quick and simple to do, will definitely be ordering again Thank you”

Helpful Report

Posted 1 year ago

Thank you for your loyalty, Tara! We are so glad to hear that you had a great experience with our services and delivery, and we really appreciate the 5 star rating you have given us for Joshua James. It's wonderful to know that even exchanging a charm was easy and quick to do - we would love to have you order with us again in the future! Kind regards, The JJ team x

Posted 1 year ago

“Jewellery looks lovely and prices not bad . On the web site it stated you get a discount on your first order. What it does not make clear is it is not on everything. Some items are excluded. The correspondence from the company was not the most helpful.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave a review about Joshua James! We really appreciate your feedback and we’re so pleased to hear that you enjoyed the friendly and helpful service from Joshua. Unfortunately we cannot offer discount on Nomination products due to Nominations terms and conditions. Kind regards, The JJ team x

Posted 1 year ago

“Both rings I ordered arrived promptly and were exactly as expected. They are good quality and I have had lots of compliments wearing them. They were well packaged and good value for money.”

Helpful Report

Posted 1 year ago

Thank you so much, Frances, for your 5 star rating of Joshua James. I'm so pleased you were happy with the rings you ordered - I appreciate your kind words about the quality, value for money, and prompt delivery. It's great to have you as a repeat customer - thank you for your continued support! Kind regards, The JJ team x

Posted 1 year ago

“I've received a beautifully engraved Thomas Sabo bracelet from Joshua James, the service was quick, as was delivery. I got great communication and follow up emails which I appreciated. Gorgeous gift for my daughter in Law. The engraving was free which is brilliant. Great value for money, lovely packaging.”

Helpful Report

Posted 1 year ago

Thank you so much Leanne for your kind 5 star rating of Joshua James! I'm so glad to hear that you had a wonderful experience with us. It's wonderful to hear that you have been a returning customer for a few years, and it's great to know that you appreciate the quick service, emails, as well as the beautiful packaging and engraved gift you got for your daughter in law! We really appreciate your loyalty and the kind words. Kind regards, The JJ team x

Posted 1 year ago

“I purchased a family nomination charm for my sister for her birthday. It was even better than the pictures and my sister loved it. The delivery was very fast. I would recommend Joshua James to anyone.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Louise! We really appreciate it. We're delighted that your sister enjoyed her family nomination charm and that the delivery was fast. We are very happy that you would recommend us to anyone and thank you for being a loyal customer. Kind regards, The JJ team x

Posted 1 year ago

“Ordered and delivered as stated. Excellent service”

Helpful Report

Posted 1 year ago

Thank you so much, Ruth, for your 5 star rating of Joshua James! We are so glad to hear that your order and delivery experience was outstanding. We really appreciate you being a returning customer, and we hope to serve you again soon! Kind regards, The JJ team x

Posted 1 year ago

“Great service fast delivery, just what my granddaughter wanted”

Helpful Report

Posted 1 year ago

Thank you so much, Vera, for your 5-star rating of Joshua James! We really appreciate your kind words about the great service and fast delivery - especially knowing that it was just what your granddaughter wanted. Kind regards, The JJ team x

Posted 1 year ago

“Highly recommend Joshua James Jewellery. The Thomas Sabo Star ring I purchased is so nice and was a great price!”

Helpful Report

Posted 1 year ago

Thank you so much for your five star rating of Joshua James! We always strive to provide the best jewellery and customer service possible, so your recommendation and loyalty are of the utmost importance to us. We are very happy that you are enjoying the Thomas Sabo Star ring you purchased and that it was a great price! We look forward to you visiting us again soon. Thank you for being an important part of the Joshua James Jewellery family! Kind regards, The JJ team x

Posted 1 year ago

“Arrived in good time. Service and product excellent”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic 5 star rating of Joshua James! We really appreciate your kind words and the fact that you keep coming back to us. We're also glad you were satisfied with the service and product - it's really great that it arrived in good time too! Thank you for your loyalty and support - it means a lot to us! Kind regards, The JJ team x

Posted 1 year ago

“Always pleased with the service, building your own bracelets are great. Would highly recommend nomination bracelet and charm as gifts”

Helpful Report

Posted 1 year ago

Thank you Jacqui for your wonderful five-star rating of Joshua James. We are pleased to hear that you were satisfied with the service. It sounds like you had a good experience building your own bracelets, and we are delighted that you would highly recommend Nomination Bracelet and Charm as gifts. We really appreciate your loyalty and we look forward to seeing you again soon! Kind regards, The JJ team x

Posted 1 year ago

“Great service, gift arrived on time for Birthday. Great quality!”

Helpful Report

Posted 1 year ago

Thank you so much, Jon, for your five-star rating of Joshua James! We really appreciate your feedback and are glad to hear that the service and quality of the gift was great and was received on-time for their birthday. Thank you for choosing us! Kind regards, The JJ team x

Posted 1 year ago

“Always satisfied with what I order”

Helpful Report

Posted 1 year ago

Thank you so much, Michele, for your 5-star rating of Joshua James. We are thrilled to hear that you are always satisfied with what you order, and we sincerely appreciate your loyalty. Kind regards, The JJ team x

Posted 1 year ago

“Quick and prompt service and delivery, I was kept up to date with dispatch and delivery. Well recommended”

Helpful Report

Posted 1 year ago

Thank you so much Jo-Anne for your wonderful 5-star rating of Joshua James. We are very thankful that you are a repeat customer. Your comments about quick and prompt service, being kept up to date with dispatch and delivery, are much appreciated. Well recommended indeed! Kind regards, The JJ team x

Posted 1 year ago

“Delivery was great and my ring is Beautiful. Lovely colours”

Helpful Report

Posted 1 year ago

Thank you so much Pauline for your wonderful 5 star rating of Joshua James! We are happy to hear that you were pleased with the delivery and that your ring is beautiful. We really appreciate you being a repeating customer and look forward to seeing you again soon! Kind regards, The JJ team x

Posted 1 year ago

“Ordered a wedding ring. Lovely product. Nicely packaged. Took a few weeks to be dispatched (as it stated when I ordered it) but once it was dispatched it arrived quickly.”

Helpful Report

Posted 1 year ago

Thank you Kirstie for your 5 star rating of Joshua James! We are so glad that you like the product. We are especially happy that you are a returning customer, and that you are pleased with the delivery time of your wedding ring. We value your return business and look forward to serving you again in the future. Kind regards, The JJ team x

Posted 1 year ago

“I got it for fathers day very happy fantastic item”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating of Joshua James, Julie! We're so glad to hear that you were so happy with the item you got for Fathers Day. We appreciate your continued support and are so glad to have you as a returning customer! Kind regards, The JJ team x

Posted 1 year ago

“Easy to order, good delivery service, lovely packaging”

Helpful Report

Posted 1 year ago

Thank you, Elaine, for your wonderful 5-star rating of Joshua James! We appreciate your loyalty and are thrilled that you also enjoyed the easy ordering, the prompt delivery, and the lovely packaging. Thank you for being such a great customer! Kind regards, The JJ team x

Posted 1 year ago

“The service I receive from Joshua James is exceptional..the quality of my purchases and the presentation is faultless..I'm a committed JJ buyer for myself, friends and family. X”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Joshua James, Patricia! It's fantastic to hear that the service, quality, and presentation of the purchases you make from us are faultless. We appreciate your commitment to being a loyal buyer for yourself and your friends and family. Thank you for your support! Kind regards, The JJ team x

Posted 1 year ago

“The curl and tooth boxes are beautiful. The engraved text are different in colour to the writing on the box.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating! We are glad you were pleased with Joshua James's box. We are especially glad to hear that you were content with the beautiful curl and tooth boxes. Kind regards, The JJ team x

Posted 1 year ago

“Prompt delivery”

Helpful Report

Posted 1 year ago

Thank you Linda for your 5 star rating of Joshua James! We really appreciate your feedback and value your repeat business. It's great to see your prompt delivery getting to you in a timely manner! We really appreciate your custom. Kind regards, The JJ team x

Posted 1 year ago

Joshua James is rated 4.7 based on 21,734 reviews