Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, beautiful jewelry. Very pleased with my purchase. Website was very easy to navigate and view”

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Posted 2 years ago

“Absolutely love my new charm, it’s excellent quality and just what I wanted for my beloved football team, love it! Thank you”

Joshua James 5 star review on 4th September 2022

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Posted 2 years ago

“Still waiting for charm”

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Posted 2 years ago

“Very efficient with order and delivery would definitely use Joshua James Jewellery again.”

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Posted 2 years ago

“Great customer service! I had an issue with my product and the team were so helpful and sorted it right away, thank you”

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Posted 2 years ago

“Bought earings and necklace for daughters 30th b,day,the birthstone was lovely colour,and she was thrilled with the matching set,arrived very quickly,exellent service.”

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Posted 2 years ago

“Fast delivery..easy to use website”

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Posted 2 years ago

“I ordered a piece of Hepworth nearly a month ago and I still not have received it!! The money has been taken out of my bank and still no delivery! I have tried to message them but no reply!”

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Posted 2 years ago

“Speedy delivery as usual. Good service.”

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Posted 2 years ago

“Great delivery, items are exactly as shown. Always purchase nomination from this company.”

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Posted 2 years ago

“Lovely ring! Great price and quality. Once confirmed by JJ that the ring was ready, it was dispatched very quickly and arrived the next day. Arrived in lovely box and bag.”

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Posted 2 years ago

“Lovely silver ring purchased, very happy with the quality and design and the swift service”

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Posted 2 years ago

“I ordered a necklace for my nieces 19th birthday necklace was all knotted”

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Posted 2 years ago

“Excellent service. Have used in the past and will definitely use again. Would definitely recommend.”

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Posted 2 years ago

“Peridot earrings were delivered quickly and are exactly as promised. Thank you.”

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Posted 2 years ago

“Bought the nomination charm for a birthday gift, it's lovely & my friend was really happy with it. So many lovely charms to choose from.”

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Posted 2 years ago

“Didn't receive item, when I emailed about it the company said it had been delivered”

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Posted 2 years ago

“Very happy quick delivery of quality jewellery”

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Posted 2 years ago

Hello Nicola, Thank you very much for your review. We are so pleased to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“I have always been happy with my many purchases from Joshua James and having the loyalty points was an incentive. However, since the change over to their new look website any remaining loyalty points that I had left seem to have disappeared from my wallet?”

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Posted 2 years ago

Hello, Thank you so much for your 5-star review. We are currently working on our loyalty points system and we will have this back up again shortly. Kind regards, The JJ team x

Posted 2 years ago

“I was a bit concerned after reading some notes the reviews but I had nothing to be worried about. Knecklace arrived 3 days later. Item came in a nice presentation box and the knecklace is of good quality. Daughter loved it.”

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Posted 2 years ago

Hello Kerry, Thank you so much for your 5-star review. We are so pleased to hear you are happy with your necklace. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews