Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service got the charm the next day”

Helpful Report

Posted 2 years ago

Hello Beverley, We are so happy your charm arrived super quickly for you! Thank you so much for the 5-star review, Kind regards, The JJ team x

Posted 2 years ago

“Great service and great prices, bought a nomination charm for my daughter, she loved it”

Helpful Report

Posted 2 years ago

Hello, We are so pleased to hear your daughter loved her charm! Thank you so much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“I have shopped with Joshua James a few times especially during lockdown . I have found them to be very quick and efficient I would definitely recommend Johnathan James”

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Posted 2 years ago

Hello Alison, Thank you so much for the 5-star review. We are so please that all your orders have arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Items arrived promptly.”

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Posted 2 years ago

Hello Denise, We are very happy to hear your order arrived quickly for you! Thank you for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“It was a bit narrow I don’t think it will last long”

Helpful Report

Posted 2 years ago

Hello Vicki, Thank you for contacting us. We are very sorry you are not happy with your bracelet. If there are any issues, please do not hesitate to contact us. Kind regards, The JJ team x

Posted 2 years ago

“Did not honour a price match Took a lot of emails etc. In the end did give points converted back to account on items purchased”

Helpful Report

Posted 2 years ago

Hello Gill, Thank you for sharing your experience with us. As previously stated in our emails we can not honour a price match once a purchase has been made. I can see that we refunded you £34 off your order after we converted your points for you. Kind regards, The JJ team x

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hello Catherine, Thank you so much for the lovely 5-star review! Kind regards, The JJ team x

Posted 2 years ago

“Very reasonably priced and arrived within a few days.”

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Posted 2 years ago

Hello Rebecca, We are so pleased to hear you are happy with your order. Thank you very much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Easy ordering, fast delivery, charm exactly as described”

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Posted 2 years ago

Hello, Thank you for leaving us this lovely review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“Really pleased with my purchase”

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Posted 2 years ago

Hello Jacqueline, We are very happy to hear you are pleased with your purchase. Thank you very much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Swift delivery and a great quality product”

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Posted 2 years ago

Hello, Thank you so much for the 5-star review. We are very happy to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Purchased weightlifting charm for my granddaughter who did brilliantly in a recent competition. She was over the moon with the charm. Congratulations to her on the achievement. Ordering and subsequent delivery was excellent. Thank you.”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for your lovely review and for sharing the news of her competition! Congratulations to your granddaughter!! We are so happy to hear she loved her charm! Kind regards, The JJ team x

Posted 2 years ago

“Excellant service, lovely product and delivery service was prompt. Will definitely use again.”

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Posted 2 years ago

Hello Sarah, Thank you so much for sharing your experience with us and leaving us this lovely review. Kind regards, The JJ team x

Posted 2 years ago

“quite speedy delivery and had no stress with ordering the item.”

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Posted 2 years ago

Hello Katrina, Thank you so much for the review. We are so happy to hear your order was delivered quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“The charm I bought was perfect and came in plenty of time for the persons birthday.”

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Posted 2 years ago

Hello, Thank you so much for the 5-star review. We are so happy your charm arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Great choice and good scale of pricing too. Got what I wanted for a birthday gift. Arrived quickly and well packaged too. Will use again.”

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Posted 2 years ago

Hello, Thank you so much for the lovely review. We are so happy to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Delivery was super fast and efficient! I ordered a pair of Swarovski earrings and they came in mint condition- the box was original as well, and came with the warranty. Overall I was extremely happy with my purchase!”

Helpful Report

Posted 2 years ago

Hello Amna, Thank you so much for the 5-star review. We are so glad to hear that you loved your earrings. Kind regard, The JJ team x

Posted 2 years ago

“Slow delivery, poor customer service.”

Helpful Report

Posted 2 years ago

Hello Alex, Thank you for taking the time to leave us this review. We are very sorry your ring did not arrive on time for you. As stated on our website, all of our rings are bespoke and handmade to order and these take around 3 weeks to arrive with us. We did offer to re-size your first ring for free for you which would have been back in time for your wedding but this was not an option you wanted. Kind regards, The JJ team x

Posted 2 years ago

“Very pleased with my purchase exactly as seen.”

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Posted 2 years ago

Hello Edith, We are so happy to hear you are pleased with your purchase. Thank you so much for the lovely review. Kind regards, The JJ team x

Posted 2 years ago

“I only ever get nomination charms from here. Excellent choice. Fantastic service and quick delivery. Would definitely recommend”

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Posted 2 years ago

Hello, Thank you so much for the lovely review! We are so happy to hear you loved your order. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews