Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fourth piece from JJ!! It’s for a birthday present in the Summer I was very pleased and I am sure the recipient will be to!”

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Posted 3 years ago

“I was looking for a gold necklace for myself, something a bit different and as Joshua James has lots to choose from with good prices l looked here and found the star sign necklace! It was delivered quickly, looks amazing and l have had lots of compliments from people ! I have bought quite a few things from here but my necklace is my favourite piece , love it!”

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Posted 3 years ago

“Received 2 charms ,specially engraved, as a gift and purchased one myself F or a present . Beautiful, fast service, well packaged, cheaper than in store purchases”

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Posted 3 years ago

“Very pleased with my order”

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Posted 3 years ago

“Perfect jewellery and fast delivery everytime .”

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Posted 3 years ago

“Great products and speedy delivery”

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Posted 3 years ago

“Easy to order and prompt delivery.”

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Posted 3 years ago

“I always buy nomination charms and love them, always beautiful”

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Posted 3 years ago

“Fantastic service during lockdown. Website easy to navigate. Kept up to date with emails on progress and arrived in time. Will definitely use again.”

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Posted 3 years ago

“Quality and price is unmatched! I've bought the same necklace twice now, different birthstone and both have been beautiful quality and the engraving flawless. They've been loved by the birthday ladies they were bought for, gift wrap option and direct delivery, which in Covid has been bloody handy! I will be using Joshua James again, great selections and prices.”

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Posted 3 years ago

“I've ordered a couple of pieces of jewellery for my daughter, the items have been amazing, with free engraving it's very affordable, and my items have arrived really quickly”

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Posted 3 years ago

“Have purchased a couple of items over the last year or so, and there has never been a worry or issue. Items have arrived within a day or so, usually faster than expected. Would thoroughly recommend and will be shopping again.”

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Posted 3 years ago

“The wrong item was delivered. No return label provided. Very poor communication which has led to me not feeling confident that I would receive a replacement or refund, plus pay for returning an item which is wrong. I'm very disappointed. I would give 0 stars if that was an option.”

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Posted 3 years ago

“Quick delivery bit of a hiccup but soon responded all sorted”

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Posted 3 years ago

“ordered and paid on 28th Dec, wrong item posted, returned and received by them 18th Jan - still waiting for correct item.”

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Posted 3 years ago

“Item delivered on time and was exactly as ordered”

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Posted 3 years ago

“Excellent service , beautiful charms arrived quick with lovely boxes and ribbon to put them in”

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Posted 3 years ago

“Ordered a nomination watch for my wife birthday. Received 2 charms and a bracelet addressed to someone else. No great problem you say, just phone and have the problem remedied. No, you can't phone them, have to email. Emailed and a week later received an email asking me to send a photo of the items delivered. WHY??? Sent photo and waited. Watch arrived late for birthday. Dreadful customer care!!! In each email I sent I asked company to phone to no avail. How can they expect anyone to trust a company who can't pack correct item in the correct envelope and who don't accept telephone calls when they screw up. Birthday present very late and wife disappointed. Suffice to say I won't be using this company again.”

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Posted 3 years ago

“Very happy with my items had a problem with order mybown fault e mailed company and had a response straight away an overall good experience will definitely order again”

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Posted 3 years ago

“Excellent transaction... beautiful blue Opal stones and the bonus of a free starter bracelet for the next person ... thankyou”

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Posted 3 years ago

Joshua James is rated 4.7 based on 21,739 reviews