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Joshua James Reviews

4.7 Rating 21,734 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,734 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Anonymous
Anonymous  // 01/01/2019
Got this for my best friend for Christmas she loved it. Quick delivery thank you
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Posted 1 year ago
Disappointing at the opening times before Christmas as had 2 journeys to collect orders , also had to stand outside on my last time I collected waiting for someone to answer the door . Also had a postal delivery which was late though I do understand postal services was delayed.
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Posted 1 year ago
Items arrived as described and promptly
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Posted 1 year ago
Very quick delivery would definitely use again
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Posted 1 year ago
Excellent services
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Posted 1 year ago
Arrived in time for Christmas even though the post was unreliable. Very happy with Joshua James as usual.
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Posted 1 year ago
I would love to write a review but I’m still waiting to receive my order it’s been over 3 weeks
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Posted 1 year ago
I have never received the item, tried to call got an automated message regarding issues with Royal mail and despite it being over 14 working days, I was cut off with no option to leave a message or speak with anyone. Tried to call a few times, I will try another method.
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Posted 1 year ago
I very rarely give reviews but the customer service from this company is excellent and thoroughly deserve the 5 stars I have given.
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Posted 1 year ago
Beautiful charm
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Posted 1 year ago
Great choice and speedy delivery
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Posted 1 year ago
Recieved my purchase in time for Christmas, beautifully presented bracelet. Will definitely be ordering from here again.
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Posted 1 year ago
Very happy with my charms
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Posted 1 year ago
I ordered 4 nomination charms before Christmas and only 3 came. I have an order note which tells me it will follow, but i have had no communication from Joshua James regeding this. Neither did I receive an email to tell me that my charm was not going to come. Poor service on the whole
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Posted 1 year ago
Beautiful jewelry and very quick delivery. Great service
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Posted 1 year ago
Easy order process lots of bargains if you are looking for one Quick delivery usually I had one item didn’t turn up in my Christmas order but I received a message after I contacted them and hopefully it should be here tomorrow so will now be a birthday present instead
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Posted 1 year ago
Excellent customer service. I had a slight issue as the wrong item was sent and it was a birthday gift. They lady I spoke to was so helpful and sent a new engraved item out the same day. Would use again, thank you.
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Posted 1 year ago
Never received goods so can,t comment
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Posted 1 year ago
Product we’re as described and reasonably priced, delivery was quick and well packaged to protect contents. Will be recommending to friends and family.
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Posted 1 year ago
I have not received my item, no one returned my calls emails or answered the phone I am not a satisfied customer and I am still waiting for some communication as to where my refund is
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Posted 1 year ago
Joshua James is rated 4.7 based on 21,734 reviews