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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Very good jewellery and quick delivery
Helpful Report
Posted 5 years ago
Great customer service Delivery time was great too
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Posted 5 years ago
Beautiful little charm Very pleased with it
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Posted 5 years ago
All lovely affordable jewellery and very fast delivery. I love my charms.
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Posted 5 years ago
Happy with purchase
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Posted 5 years ago
Ordered a lovely birthstone neck lace for my friend’s birthday. I’m sure she will love it!
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Posted 5 years ago
You deducted full price from my account despite one charm being out of stock. I have not received any correspondence to say when or if the charm will be delivered. I prefer to speak on phone rather than send emails to sort such matters out .
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Posted 5 years ago
Very easy transaction and quick delivery
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Posted 5 years ago
Stunning little charm perfect birthday gift
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Posted 5 years ago
A1 ordered of line no problems easy to deal with
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Posted 5 years ago
Fast delivery, easy payment process, great choice. Would definitely buy from JJJ again.
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Posted 5 years ago
I recently purchased a nomination bracelet and charms for my daughters 21st, they arrived quickly and the transaction was so very easy.
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Posted 5 years ago
Good selection and good stock levels. Online ordering very easy with despatch same day. Can't ask for better service !
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Posted 5 years ago
I was very satisfied with the speed of service and will definitely use them again
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Posted 5 years ago
Great price. Brilliant item
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Posted 5 years ago
Lovely earrings delivered very quickly. I am really pleased with this purchase
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Posted 5 years ago
I haven't received my item - it was £152 so I am not incredibly concerned considering I have now read all the other terrible reviews. It's been almost two weeks and no contact. I have rung them and was given a dispatch date - it didn't happen. Now they are not answering their phone.
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Posted 5 years ago
Great service - very quick and lovely charm!
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Posted 5 years ago
As always excellent service , fast delivery - love new packaging for nomination charms
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Posted 5 years ago
I cannot fault the service received from Joshua James. My online order arrived promptly and was well packaged. It was a gift for a friend which unfortunately was duplicated so I returned the item to the store. The very friendly member of staff took it back no problem and my account was refunded the same day. Will definitely use again.
Helpful Report
Posted 5 years ago
Joshua James is rated 4.7 based on 21,739 reviews