Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I was disappointed that the order did not arrive on the date expected, second class mail taking 7 days due to the circumstances the country is facing, I have now received the item and happy with the item.”

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Posted 4 years ago

“Reliable source and please either the quality of my purchase.”

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Posted 4 years ago

“Ordered 3 charms which arrived pretty quickly under the circumstances But disappointed that yet again only 1 presentation box when I need 3 😟”

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Posted 4 years ago

“Easy to shop online and update on delivery.well happy whith my product”

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Posted 4 years ago

“Delivery was far too slow, ordered a charm from a different site 2 days after and it has arrived, no sign of the one from here. 9 days and counting is excessive. Emailed and Covid-19 was blamed, there is no issue with the postal service apart from a possible 1 day delay.”

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Posted 4 years ago

“Still waiting on it been delivered not had any emails or nothing to say what’s happening just that it had been dispatch over a week ago.”

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Posted 4 years ago

“Goods as described. Super efficient delivery. I'm very pleased would definitely use again”

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Posted 4 years ago

“I still have not received my order. Got.e-mail to say it was despatched on 20th April which i thought i would have received for my mams 70th Birthday on 25th April. Still nothing.”

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Posted 4 years ago

“I haven’t received my order yet. I tried the “contact us” form twice on different days but it wouldn’t submit, I tried telephoning, I followed the advice on there and emailed. Then it came up on my Facebook page and I privately messaged and asked would they have a look at the email I had sent and any help would have been greatly appreciated. I had a message back within a few minutes and other than my name it’s an email that is sent to everyone as what I had asked wasn’t answered. I just wanted someone to read my email and help or advise me. My last purchase I rated with 5 stars. I know these are very difficult times but I just wanted to be able to have some help. I really don’t like leaving this review, I’m only doing it with the hope of someone answering.”

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Posted 4 years ago

“I have purchased charms before & always pleased with the product and quality Thank you”

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Posted 4 years ago

“Only recieved my charms and no bracelet so not exactly over the moon with excitement”

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Posted 4 years ago

“A excellent company to buy from ..in fact been nothing but impressed”

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Posted 4 years ago

“Still hasn’t arrived in the mail”

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Posted 4 years ago

“Still have not received the charm I ordered well over a week ago”

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Posted 4 years ago

“Very impressed, ordered multiple items including a personalised nomination charm and it got sent out the same day and with me for 9am the next day, amazing!!”

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Posted 4 years ago

“Tried ordering from this jewellers for the first time last month and now I won’t go anywhere else! Absolutely amazing service, great prices and fast delivery. Couldn’t fault one bit.”

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Posted 4 years ago

“These are usually really good .but still not recieved my last order which was dispatched last week somtime”

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Posted 4 years ago

“Great discounts I received on nomination charms saved a lot of money with the discounts, also had free next day deleivery, very happy”

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Posted 4 years ago

“I cant write a review yet as I have not recieved item after 8 days.”

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Posted 4 years ago

“Delighted with the quality of my purchase”

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Posted 4 years ago

Joshua James is rated 4.7 based on 21,739 reviews