Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always buy my nomination charms from Joshua James and the service is second to none, the staff are really friendly and always happy to help 👍🏻”

Helpful Report

Posted 2 years ago

Hello Julie, Thank you so much for such a lovely review and for being a loyal customer. We are so pleased to hear you are happy with our service. Kind regards, The JJ team x

Posted 2 years ago

“I always buy my nomination charms from joshua James fast delivery and free too highly recommended”

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Posted 2 years ago

Hello Gale, Thank you so much for the lovely review and recommendation. We are so pleased to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Thanks for the fast delivery”

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Posted 2 years ago

Hello Keith, We are so pleased to hear your order arrived quickly. Thank you very much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Very quick delivery, charm exactly as described .”

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Posted 2 years ago

Hello, Thank you so much for the 5-star review. We are so pleased to hear you are happy with your charm and it arrived quickly. Kind regards, The JJ team x

Posted 2 years ago

“Very quick delivery and item came well packaged.”

Helpful Report

Posted 2 years ago

Hello, We are so pleased to hear your order arrived quickly for you. Thank you so much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Excellent service, fast delivery, beautiful jewellery”

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Posted 2 years ago

Hello Susan, Thank you very much for the lovely review. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“Great item bought charm for Grandaughters birthday she loves it. Good quality very speedy delivery. Very good service overall no complaints woud definitely recommend.”

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Posted 2 years ago

Hello Carol, Thank you so much for your lovely review and recommendation. We are so pleased to hear you are happy with your order and quick delivery. Kind regards, The JJ team x

Posted 2 years ago

“Fabulous Customer Care from Jade helping me buy my Bridesmaid gifts - I’d highly recommend purchasing with Joshua James. Thank you! Heather”

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Posted 2 years ago

Hello Heather, Thank you so much for this lovely review and your lovely comments. We are so pleased to hear you are happy with your order and your shopping experience. Kind regards, The JJ team x

Posted 2 years ago

“100% brilliant piece of jewellery”

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Posted 2 years ago

Hello, Thank you so much for the 5-star review. We are pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“Excellent service Speedy delivery”

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Posted 2 years ago

Hello Diane, Thank you very much for the 5-star review. We are so pleased to hear you are pleased with the service and delivery time. Kind regards, The JJ team x

Posted 2 years ago

“Easy purchase, prompt delivery. Love the charm I got my daughter for her 13th birthday. Would highly recommend Joshua james. Thank you”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for the lovely review and the recommendation. We are so pleased to hear you are happy with your order. Kind regards, The JJ team x

Posted 2 years ago

“Excellent service. Prompt delivery. Delighted with my purchase.”

Helpful Report

Posted 2 years ago

Hello Susan, We are so pleased to hear you are happy with your order and the quick delivery. Thank you so much for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“Excellent service arrived on time and well packed so it couldn’t get damaged in transit. Extremely happy with the charm.”

Helpful Report

Posted 2 years ago

Hello Julie, We are so pleased to hear you are happy with your charm and it arrived in perfect condition for you. Thank you for the 5-star review. Kind regards, The JJ team x

Posted 2 years ago

“I ordered 4 charms total of 80 pounds when the offer was on for a free bracelet but didn't get one so I was disappointed”

Helpful Report

Posted 2 years ago

Hello Caroline, We are so sorry to hear you did not receive your free bracelet. Please email us at support@joshuajamesjewellery.co.uk and we will get this sorted for you straight away. Kind regards, The JJ team x

Posted 2 years ago

“I love my nomination jubilee charm so pleased to have got it as such a keepsake and how quick it was dispatched after ordering it, will definitely be ordering more from them.”

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Posted 2 years ago

Hello Emma. Thank you so much for the lovely review. We are so pleased to hear you love your charm and it arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“My wife is very happy with the quality of the ring. However, when it states “next day delivery” you expect.. next day delivery. Apparently wedding rings take a few weeks, yet they state “next day delivery”. Very confusing.”

Helpful Report

Posted 2 years ago

Hello Rob, We are so pleased to hear your wife is happy with the ring. We are very sorry to hear you are not happy with your delivery. I have had a look at your order and can see you ordered one of our Joshua James wedding rings which as stated on our website are all handmade to order and take 2-3 weeks to be made for you. Kind regards, The JJ team x

Posted 2 years ago

“I purchased a bracelet and had it engraved for my sister and was so pleased when it arrived- it was everything I wanted and more. Beautiful.”

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Posted 2 years ago

Hello Lesley, We are so pleased to hear you loved your order and are happy with the engraving. Thank you so much for the lovely review. Kind regards, The JJ team x

Posted 2 years ago

“Very pleased with the speedy delivery.”

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Posted 2 years ago

Hello Mel, Thank you very much for the 5-star review. We are very happy to hear your order arrived quickly for you. Kind regards, The JJ team x

Posted 2 years ago

“Item arrived as described and on time. I always go to Joshua James Jewellery for my Nomination Charms, and they never disappoint!”

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Posted 2 years ago

Hello Lydia, We are so pleased to hear you are a regular customer of ours. Thank you so much for the lovely review. Kind regards, The JJ team x

Posted 2 years ago

“Excellent price beautiful quality .Bought for a friend's birthday have purchased from you before always pleased.”

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Posted 2 years ago

Hello Julie, Thank you so much for the lovely 5-star review. We are so pleased to hear you are a loyal customer. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews