Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100% customer service 😁”

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Posted 2 years ago

“Delighted with my purchase of earrings from you.Thankyou.”

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Posted 2 years ago

“Brilliant service with everything I've purchased from Joshua James. Definitely recommend to family and friends.”

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Posted 2 years ago

“Bought as a birthday gift, recipient loved it”

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Posted 2 years ago

“Always buy my nomination charms from Joshua James Jewellery.Excellent choice.”

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Posted 2 years ago

“excellent company ,quick delivery highly recommend”

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Posted 2 years ago

“excellent service and prompt posting”

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Posted 2 years ago

“The beautiful earrings I recently purchased were gifted to my daughter, they were so well made , she loved them”

Joshua James 5 star review on 16th January 2022

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Posted 2 years ago

“Amazing quality, amazing packaging, definitely recommend and will be purchasing again”

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Posted 2 years ago

“I recently bought a bracelet from Joshua James and a Really impressed. Delivery was in time and the bracelet is stunning.”

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Posted 2 years ago

“Lovely bracelet, came very quick love it”

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Posted 2 years ago

“Thank you for my item that I purchased. It was really nice”

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Posted 2 years ago

“Unfortunately very tiny engraving could hardly see it when this was on my nomination bracelet.. Choose soul sisters.. Sadly disappointed”

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Posted 2 years ago

“The products are always very good quality, always clean with no fingerrprint. The postage is always almost immediate and the website it very easy to use”

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Posted 2 years ago

“Beautiful charm, easy to order, fast delivery”

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Posted 2 years ago

“Great, quick service”

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Posted 2 years ago

“Excellent service fast delivery”

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Posted 2 years ago

“Highly recommend, very fast and reliable service every time with genuine jewellery. Always arrives promptly, even at Christmas and very well priced. Thanks guys”

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Posted 2 years ago

“Was disappointed with the daisy charm I bought as on the picture the stone was yellow and when it came it was clear, I would not have bought it had I known”

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Posted 2 years ago

“Ordered a nomination bracelet band charm for Christmas on 17th December. Envelope arrived on 22nd December minus bracelet. Tried phoning but shop closed on a Wednesday, discussed via email, photos sent showing delivery and was advised on 23rd that a new bracelet would be sent. Now on the 9th January and still not arrived. Have contacted a number of times requesting can delivery be tracked to be told it’s been sent Royal Mail and to allow 14 working days before a claim to be logged. Really disappointed with after service received, currently out of pocket financially as had to go and buy another gift on Christmas Eve. I will not use this company again and wouldn’t recommend”

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Posted 2 years ago

Hello Katie, I am very sorry your original order did not arrive in full and that you are still missing your replacement bracelet. Please accept our apologies on the massive delay with this being delivered. Please contact us and I can sort this for you straight away. Kind regards, The JJ team x

Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews