Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly. Well packaged.”

Helpful Report

Posted 5 years ago

Good Morning Louise, Thank you for your message. We are glad to hear that your items arrived quickly and were well packaged. If you need any further help or assistance in the future, then please don't hesitate to get in touch. Kind Regards, Lily

Posted 5 years ago

“Lovely item well packaged and quick delivery. Price average for item. Would buy from them again.”

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Posted 5 years ago

“I have ordered from Joshua James several times and the service has been excellent every time.”

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Posted 5 years ago

Good Afternoon Ivan, Thank you for your message. We are glad to hear that you've had a positive experience with us. If you require any help and assistance in the future, then please don't hesitate to contact us. Kind Regards, Lily

Posted 5 years ago

“I ordered from this Company with trepidation as I had never heard about them before. I need not worry as the service I received was second to none. I items I purchased were as expected and packed very well. They were delivered quickly and at a reasonable cost. I will definitely be using this Company again.”

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Posted 5 years ago

Good Afternoon, Thank you for your message. We are really happy to hear that you've had a pleasant and positive experience with us here at Joshua James. If you need any help or assistance in the future, then please don't hesitate to get in touch. Kind Regards, Lily

Posted 5 years ago

“Excellent service, quick delivery, very competitive prices,great products, reliable.”

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Posted 5 years ago

Good Afternoon, Thank you for your message. This is great to hear, we are glad that you've had a positive experience with us here at Joshua James. If you require any further help or assistance in the future, then please don't hesitate to get in touch. Kind Regards, Lily

Posted 5 years ago

“I normally use this website to order Nomination charms for my grandchildren and I’m mostly satisfied with the service. However, my latest purchase was very disappointing in that although I ordered 2 charms (for 2 children), I only received 1 tiny gift box which was wholly inadequate so I've had to present the charms to my grandchildren without wrapping. Would now consider shopping around for next purchase.”

Helpful Report

Posted 5 years ago

Good Afternoon Paul Thank you for your message. I am sorry to hear that you only received one of your items. Did you raise this issue with our team? I hope that this issue got resolved for you. Thank you for your feedback in regards to the packaging, we will also take this on board. Please get in touch if you require any help or assistance in the future. Kind Regards, Lily

Posted 5 years ago

“Package didn't take long to arrive, great condition. No complaints”

Helpful Report

Posted 5 years ago

Good Afternoon Bradley, Thank you for your message. We are glad that you received your package promptly. If you require any help or assistance in the future, then please don't hesitate to get in touch. Kind Regards, Lily

Posted 5 years ago

“Excellent service, prompt delivery. Would recommend.”

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Posted 5 years ago

Good Afternoon Maureen, Thank you for your positive feedback. We are glad that you had a pleasant experience here with us at Joshua James. If you require any help or assistance in the future, then please don't hesitate to get in touch. Kind Regards, Lily

Posted 5 years ago

“I was pleased with the prompt delivery but I was expecting a nomination charm gift bag as advertised. Disappointed as it is a gift for someone and the finishing touches going a long way.”

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Posted 5 years ago

“First package lost in post helpfull service order soon rectified by friendly staff .”

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Posted 5 years ago

“Ordered 6 nomination charms. Easy to order online. Arrived promptly. A little disappointed with the wrapping provided for the charms. Felt it could have been better for these items. Had been much nicer in previous years and from other providers with a proper box, tissue and small carrier bag. This year just a flat box.”

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Posted 5 years ago

“Very good jewellers. Reasonably priced, excellent selection and quick delivery setvuce. I am very pleased with what I bought”

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Posted 5 years ago

“BEAUTIFUL GIFT AND ARRIVED VERY QUICKLY”

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Posted 5 years ago

“Quick delivery, lovely charm. Will be ordering again .”

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Posted 5 years ago

“First time ordered very pleased item arrived quickly and free delivery which is very much appreciated”

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Posted 5 years ago

“Order received on last delivery day. All in good order”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Charm so pretty , received promptly ,excellent”

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Posted 5 years ago

“Swift delivery, pleased with purchase”

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Posted 5 years ago

“Lovely nomination charm well packed and fast delivery Thank You for attaching charm to letter”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,739 reviews