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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I bought the charms and bracelet as a gift for a special birthday. I already have a bracelet and love it. I am sure it will be gratefully received. I received prompt delivery. All packaging included. Even a gift bag.
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Posted 6 years ago
Very quick and really lovely
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Posted 6 years ago
Excellent service and delivery. Product beautiful my daughter lived it. Would def order from James again.
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Posted 6 years ago
I have used Joshua James a number of times now. And each time the service has been excellent and my items have always arrived on quickly. Even when it was busy at Xmas. And the items always turn up in perfect condition. Very happy customer. Will continue to use Joshua James
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Posted 6 years ago
I am a new customer and I am very pleased with everything they do to make ordering online easy . Happy customer.
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Posted 6 years ago
Awful service. Picked 2 items said in stock paid extra for next day delivery. Only to recive email 2 days later stating its not in stock and have to wait 3-5 workig days n no refund on my next day delivery certainly will not be using again!
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Posted 6 years ago
Love ordering from this shop! So easy to use and the delivery is super quick and always perfect. My go to for ordering nomination charms.
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Posted 6 years ago
I haven’t received my item yet
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Posted 6 years ago
Always satisfied with my orders being delivered promptly. Also, being well informed if any orders are awaiting stock
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Posted 6 years ago
User friendly website with prompt delivery, complete with nomination box & tissue papers should the charm I bought have been a gift! All my daughters charms will now be ordered here.
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Posted 6 years ago
Very satisfied with the item which was despatched promptly and well priced.
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Posted 6 years ago
Stock levels up to date so no disappointment after ordering. An exta day to wait for delivery to N.I which shouldn’t be the case with Royal Mail / Parcel Force as it’s a uk postal service not courier but Joshua James will always be my first port of call for charms.
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Posted 6 years ago
Arrived just as expected however the charms could have been polished as they have some marks or stains on and don’t look as shiny as the rest of my bracelet. They both arrived like this. Excellent price however I do feel this is probably due to the quality. Should this issue be resolved of jewellery not being polished I will deffo shop again!
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Posted 6 years ago
Good website, easy to navigate and place order. Delivery was very fast and the item was very good quality at a reasonable price.
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Posted 6 years ago
great efficiant service
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Posted 6 years ago
I have bought several nomination charms online from Joshua James Jewellery and I am highly satisfied with my purchases. The communication, and delivery (within 24hrs which was free) are second to none, I have no hesitation in recommending Joshua James Jewellery
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Posted 6 years ago
fast, efficient service
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Posted 6 years ago
Excellent, prompt service.
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Posted 6 years ago
First class service. Little items like a box and bag for the beads add a nice touch.
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Posted 6 years ago
Lovely charm, free delivery, quick postage, winner winner
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Posted 6 years ago
Joshua James is rated 4.7 based on 21,739 reviews