Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived on time and nicely presented. Really nice design that matched a ring I had been bought years ago. Have had to adjust the thin safety clip as it kept opening during wear. Other than that, happy with purchase.”

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Posted 3 years ago

“The charms were lovely but the handwritten gift note was spelt wrong which did taint the gift. Even though correct on the message left with the order.”

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Posted 3 years ago

“Fabulous quality and super fast delivery. Thank you 🧡”

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Posted 3 years ago

“I was sent 1 out of the 2 charms I ordered and never received the promotion they where running. Tried several time to contact to see where the rest of my order is but had no reply weeks on.”

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Posted 3 years ago

Hello Lindsey, We are so very sorry you did not receive one of your charms and didn't get a response from us. We could not find any correspondence from you anywhere and I do apologise for that. I can see you have been sent out a charm today. Kind regards, The JJ team x

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“I put 24 in as address your computer put 1 in so I had to chase my purchase to another address!!”

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Posted 3 years ago

Hi Pauline, We are very sorry your order did not get delivered to the correct house. Our system does not change customers addresses and it would be exactly as you entered it. We are happy to hear you received your order. Kind regards, The JJ team x

Posted 3 years ago

“I was getting a charm for my daughter so was new to this, I rang and lady who answered was wonderfully helpful with designs and talked me through it all and my daughter is thrilled with her charm”

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Posted 3 years ago

“Bought the links for my granddaughters Christmas”

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Posted 3 years ago

“This was the third bracelet that I’ve bought from you x and many charms we absolutely love them and the service is always fantastic. Regular updates and well packaged x”

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Posted 3 years ago

“Both my daughter and I love our Nomination bracelets and we buy new charms every now and then”

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Posted 3 years ago

“Purchased a nomination charm tool and received an empty envelope so contacted customer service got a response saying one will be sent out, still not been sent out and still not received it!”

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Posted 3 years ago

“I have emailed twice about only receiving 1 gift bag when I ordered 3 nomination gifts. I haven’t heard anything back. Poor service”

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Posted 3 years ago

Hi Jessica, Thank you for this review and we are sorry you are not happy. I have had a look at your messages and can see you received a response both times you contacted us. I can also see we have sent out 2 extra gift bags to you. Kind regards, The JJ team x

Posted 3 years ago

“Purchased for my daughter and she likes it”

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Posted 3 years ago

“Really good quality and fast delivery”

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Posted 3 years ago

“Great range of products at very competitive prices. Excellent service.”

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Posted 3 years ago

“So easy to search items .. definitely buying for Xmas present”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I have never had a problem with anything ihave ordered with this company. Kept me up to date with order and it has always arrived sooner than expected. So be restored this is a good company to use. Regular customer.”

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Posted 3 years ago

“Beautiful charm . Was as a birthday gift my friend love it . Hi Lovely package with gift wrapping. Came very quick.. highly recommended”

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Posted 3 years ago

“Beautiful jewellery with lots of choice on their website. Many different brands at reasonable prices. The fiorelli rose gold and silver earrings I ordered were beautiful, good quality, perfect size and came in a beautiful gift box. Would definitely recommend.”

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Posted 3 years ago

Joshua James is rated 4.7 based on 21,734 reviews